Asda Car Park & Smart Parking

beamerguy

Figgerty wrote: »

I received a ticket in a Sainsbury car park. I did overstay the time by almost an hour. I was with my disabled sister and she visited their loo several times due to digestive/stomach problems. I had already paid as I had stayed over the time limit and I did not want to have to pay the higher amount after 14 days. I had not noticed the signs either and as we had a combined spend of over £220 I asked to see the manager next time I was in the store and explained the problem. He took the letter from me and said he would have it cancelled and my money refunded. After leaving the store I could see many of the parking signs. Often, if you are not expecting or looking for something you fail to see it. I gathered from the staff that most get their money refunded if they have a receipt that explains the length of time spent there.

Good for you, everything you say is right. Sainsbury's are pretty good getting tickets cancelled and you had a good manager, possibly Head Office have seen the red flag flying and things are changing.

The main aim is for these supermarkets to cancel the contracts of the parking company scammers then it will stop irate customers and increase their sales ...... Kids could sort this out quicker than some of the CEO's

trisontana

" I gathered from the staff that most get their money refunded if they have a receipt that explains the length of time spent there."

Are there signs to this effect in the car park and in-store? Or does the motorist need to be a clairvoyant to know about this dispensation?