Viktor Rolf Secret Service Are you a member?

Tinkerlou

Hello, I'm fairly new and tend to lurk rather than post, so I'm not sure if I'm posting this in the right place..... Will keep it as brief as I can, but as the title says is there anyone ere who is a member of the Viktor Rolf perfume Secret Service? The reason I'm asking is because I have been a member myself for around a year now. As members are told, each box of perfume/gift sets come with a code, which you enter on the service website. This is where the details get abit vague, it gives you the impression that by entering these codes, you get sent added gifts, offers etc...... I was lucky enough to have a couple of codes to enter due to Christmas, but didn't get anything extra sent. Just sent a casual email to them re this, to get a reply the next day stating that just adding the codes doesn't automatically qualify you for any gifts/extras and that 'winners' are chosen randomly when you enter a code. Ok fair enough, nothing actually states you will 100% get any extras, but there is also absolutely nothing that states that entering these codes gets you entered into a random raffle type comp! Feeling a little misled by this and with them being a big company, and the products expensive it just doesn't seem right that they can get away with gimmicks like this. I've emailed a well known beauty blogger for her thoughts on this, (she agrees that it doesn't seem quite right...... And will have a chat to a contact for further info) and have also emailed the company back in reply to my original query, asking why the details are so unclear. Anyone else have any experiences with this, or any suggestions?

hollydays

you buy their perfume , it comes with a code which you enter online? Some people say you get random free gifts, much talk of " exclusivity"?
If it hasn't cost you any extra I guess you've not lost out?
There seems to be a lot of marketing hype online about these products.
The emperors new clothes springs to mind.

http://www.secretservice.viktor-rolf.com/#/en_GB/PreHome/login

donnac2558

Another one that has a club is Thierry Mugler, you never actually get anything. Just emails about new releases and a chance to buy limited editions early.

The only one I ever got a freebie from was Cartier, a lovely handbag mirror in a pouch with Cartier on the back.

tomtontom

It's a mailing list. It doesn't claim to be anything else.

SnowTiger

Tinkerlou wrote: »

Hello, I'm fairly new and tend to lurk rather than post, so I'm not sure if I'm posting this in the right place..... Will keep it as brief as I can, but as the title says is there anyone ere who is a member of the Viktor Rolf perfume Secret Service? The reason I'm asking is because I have been a member myself for around a year now. As members are told, each box of perfume/gift sets come with a code, which you enter on the service website. This is where the details get abit vague, it gives you the impression that by entering these codes, you get sent added gifts, offers etc......

It doesn't suggest that at all.

What it actually says is:



And:



Nothing about gifts and offers. It suggest (to me) you'll get access to additional and information on their website. Punters get access to The Magic Gallery just for signing up.

As tomtontom says, it's just a mailing list. When you enter codes you give them information about what you've bought.

"...uncover even more luxurious gifts and hidden levels..." means flogging more stuff to you. A bit like when you go to Asda, turn a corner and uncover the hidden display of cut price luxury loo rolls.

LadyDee

And people actually fall for this?

hollydays

The secret is.. There is no secret..

Blackbeard_of_Perranporth

The current BoPsie gets her smelly from Boots. No magic code required, whatever that is!

Malthusian

Your months of work for the Viktor Rolf Secret Service have not gone unnoticed, comrade. I have been authorised by S to raise your clearance to the next level. Wait behind the ladies' loos in Battersea Park at 4pm tonight. There you will meet a man wearing a red fedora and an alluring bouquet of snozzberries and provocation. He will say "The ambergris shipment from Minsk has been delayed again this month." You will return the password "I am a mug, please let me give you my money." Further instructions will follow.

Please ignore the fact that I don't have one of those fancy orange "official corporate poster" usernames, this is just how incredibly secret we at the Viktor Rolf Secret Service are.

(the "S" is for "Stinks")

Hoof_Hearted

It's very important to praise a company on your first post. It sounds like one of the most generous and trustworthy companies ever.

DoaM

And resurrecting a year-old thread to do so is certainly not an obvious :spam: tactic.