Argos refund minus a £5 voucher for spending over £50

unholyangel

halibut2209 wrote: »

No, they were given a £5 voucher because they had spent over £50. You do not need to spend over £50 to redeem it.

Apologies - getting mixed up with the vouchers they used to give. Point still stands though - the value was for a future transaction, not the current one.

neilmcl

visidigi wrote: »

As per the receipt this is the way the voucher works.

If you haven't spent the voucher return it - and then you would be entitled to a full refund.

What they have said so fair is fair...be careful what you wish for/argue - after 6 months the onus on you is to prove the fault etc. and that would be far more hassle than arguing over £5.

Since when was "last October" over 6 months ago!

bris

It was part of the contract whether you wanted it or not you still accepted it. They have the right to it back with the tablet.

visidigi

neilmcl wrote: »

Since when was "last October" over 6 months ago!

My bad I read last October and for some reason calculated that to be the October before last. Which looking at it now was incorrect.

Apologies!

Toddy

T and C number 18 on unholyangels post seems about right. Therefore I am entitled to the full amount back!

marliepanda

Toddy wrote: »

T and C number 18 on unholyangels post seems about right. Therefore I am entitled to the full amount back!

You ignored all the other posts then except the one which favoured you? How surprising. Unholy Angel herself even states that she misunderstood the type of voucher.

You need to give the voucher back, otherwise you have £85 from Argos.

Hintza

Sagz wrote: »

Argos gave me one of these vouchers just before Christmas, it was printed on the bottom of my receipt. Have you got the receipt op?

Assuming the above is correct where is your receipt OP?

glentoran99

Toddy wrote: »

Also, I didn't get £5 off. I got a voucher towards the next purchase. I spent £80 of my money so I expect £80 back?

You have £80 back, just £5 of it is in voucher form

powerful_Rogue

If you didn't want the voucher, why didn't you say at the time and get them to mark your receipt that no voucher was issued?

powerful_Rogue

Personally I believe Argos is in the right.

If was was working in Argos and you came in causing a scene, I would just offer a repair or replacement. Solves the issue then.