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Getting out of TalkTalk contract

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I've been with TalkTalk for some time. I moved home in December and took all my services with me. Due to needing access to my upstairs neighbours loft to get to the aerial, yesterday was the first time I was able to plug in my YouView box. I was shocked to realise that I'd lost most of the channels. After doing some research I found that the channels you receive depend on where you live. Unfortunately the FreeView website confirmed that my new postcode receives next to no channels. I contacted TalkTalk to discuss ending my contract. I was unaware that moving house would not only result in lost channels, but would also automatically start a new 18 month contract. Is there anything I can do? Any help would be much appreciated, as I'm not very confident with these sort of things.

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Death voids your contract .
    A move starts a new contract that is normal or you have to pay off your old contract .
    Question is asked weekly on the forum .

    Freeview is region specific and some areas need a larger /longer aerial . Thats up to you to check . It would be worth checking with neighbours to see what they get over aerial .
    Bear in mind that the YouView service has channels over the internet .
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