Remote support for relative - any recs for which app

GunJack

debitcardmayhem wrote: »

That's why it was first thing mini-gun put on your pc

:rotfl: :rotfl:

neither Mini-Gun has a scooby.... they can play games and watch you tube, but the techie side of it?? Forget it

I feel such a failure.....

that they can't sabotage anything

Mr_Toad

GunJack wrote: »

yup, T-V is an essential, especially for aged/stupid relatives

I was round at my brother in laws yesterday fixing his laptop. He's only had it since Xmas.

In light of the nightmare he is with technology I set it up for him on Boxing day, made sure he had decent antivirus, Malwarebytes, Adbloc etc. and that he had Firefox, his browser of choice, installed and everything was good.

Or so I thought. For some reason, instead of being happy with a perfectly usable computer, the dozy git decided out of the blue that he'd change things. He has no clue and clicks 'Yes' to any and every question.

He installed Chrome and somehow managed to disable Malwarebytes and his laptop was infested with pop-up ads and toolbars and basically unusable.

All fixed but it's two hours of my life I shan't see again. I'm afraid the phrase 'Too stupid to own a computer' springs to mind.

wilsonjack10

Already been said, but I wanna vote too Teamviewer!

DigForVictory

Mr_Toad, I feel your pain. M'lady mother managed to install Windows 10 without quite realising what she was doing.

What with her phone calls & my teenagers wanting new things on the family PC (yikes!) I'm torn between Teamviewer & having the lads mind granny, or trying to stay polite across the age ranges.

Bad feeling I need to set lads a Good Example.