Dodgy floor fitting.

andyboll1

The floor has not been given a 10mm expansion gap all the way round and the cuts around skirting isn't satisfactory.

To resolve this it would need new boards to be measured and cut correctly and the floor relaying. I provided enough material to do this and he has used it all.

BykerSands

andyboll1 wrote: »

Ok but where do I stand on getting this resolved? Clearly the guy can't do the job properly and I'm not happy with the work carried out. Surely I'm due a refund under consumer rights act?

You'll probably need to give him the chance to rectify it first.

Still you paid peanuts and certainly got a monkey.

NotRichAtAll

arcon5 wrote: »

no

another worthless reply that is of no help to the op, i wonder why you have singled out my reply yet made no comment to poster #12 who basically said the same, still what can you expect from a troll

hcb42

if you cannot persuade him to come around and do a satisfactory finish, your only remedy might be court action....

Marktheshark

Someone who can turn up straight away and charge only £75 was never going to do anything other than a DIY type job.
You do get what you pay for in life

FOREVER21

Google Consumer Rights Act 2015, this also covers supply of a service.

You are entitled that the service provided needs to be satisfactory, however it would appear you need to allow him the chance to put the matter right. If his solution would not be satisfactory to you, then court action would be your only option.

Did any discussion take place with the fitter as to how the floor would be put down prior to starting the work.

If you have to go down the court route you will need to get an independent report detailing the unsatisfactory standard of fitting. Then advise the original fitter that you intend to get the job redone and that you intend to go to court to sue him for the costs.

I do hope you do not have to resort to court action as if he is a cowboy as you suggest even if you win your case the chances of getting your money is slim.

bris

You obviously didn't provide all the material then, you forgot the beading. This is how the finish is supposed to look, the expansion gap needs covered due to the constant movement so it will never look right without it. There is nothing wrong with it, just finish the job.

beeg0d

I cant see anything fundermentally wrong with the work shown in those pictures. in a few places the gaps might be a little small but that alone isnt an issue (but dose increase the chance of an issue). Also idelly you would cut the arcitrave to fit the wood under it but as its square arcitrave it is accetble to cut around and bead it.

All your missing there is the beading that covers the gap. did you not supply any beading or did he not fit it?

Fosterdog

Yours looks no different to what ours looked like before we put the beading around, it is perfectly normal, most fitters wouldn't bother with perfectly neat cuts because they are designed to be covered. Unless you lay the flooring before fitting skirting boards, then the boards act as the beading but the finish underneath is the same.

As for the two nails, it is almost impossible to fit a laminate floor, especially in older houses with less than perfectly straight room, without it either moving out of position as you are laying it or to add a couple of nails to the first few boards to hold the position for you to fit the rest.