Momentum warranties

eileandonan21

read the letter at:
oldcoach dot plus com

Since posting this I have been inundated with messages from people who have had similar experiences.

If you have a similar experience with Momentum Warranties (or to be fair a good experience), login to moneysaving expert, hit reply, and add your story. That will make sure this thread stays alive. It has remained at number 2 in the google search results for the last three years. Read my original thread too.

If you are buying a used car and are offered a Momentum warranty, tell the dealer about this thread - tell him to google momentum warranties and it will be result number 2

If you read the letter at the above link you will see that Warwick Smith explains that the policy we bought was not regulated by the FSA (now the FCA) despite frequent references to the FSA over the policy booklet and even at the bottom of the letter he sent.

In my other longer thread somebody stated that it's perfectly possible for an FCA company to be selling an Non-FCA regulated product. But it still looks like misrepresentation to me.

Purchase at your peril!

DUTR

eileandonan21 wrote: »

read the letter at:
oldcoach dot plus com

snip!

Purchase at your peril!

Most if not every reader here would have told you that.

AdrianC

A four-year vendetta, and all because somebody didn't understand the basics of warranty cover...

eileandonan21

yes but it's not about other readers here telling me that. Other readers here are already informed.
It's about providing internet users with relevant information and experiences from others when they google "momentum warranties". They may never have visited MSE before nor read these threads before.
It's not a four year vendetta as AdrianC so charmingly puts it, it's an ongoing - indefinite - campaign to illustrate to inform others based on our experiences. I thought that's what MSE was for? Perhaps our experiences will also help others "understand the basics of warranty cover" - since the reality of it is not explained at all in the Momentum documentation - Warwick Smith's letter explains it much better.

DUTR

eileandonan21 wrote: »

yes but it's not about other readers here telling me that. Other readers here are already informed.
It's about providing internet users with relevant information and experiences from others when they google "momentum warranties". They may never have visited MSE before nor read these threads before.
It's not a four year vendetta as AdrianC so charmingly puts it, it's an ongoing - indefinite - campaign to illustrate to warn others based on our experiences. I thought that's what MSE was for?

No! that is dissing a company of which there maybe some satisfied customers, just that you are not one of them.

eileandonan21

Indeed there may be satisfied customers.
Spend some time with Google and see what you think.
I've shared my experiences and other readers can decide for themselves if that is typical or not. But that's the power of forum, you share information and then others can make a fully informed choice.

DUTR

eileandonan21 wrote: »

Indeed there may be satisfied customers.
Spend some time with Google and see what you think.
I've shared my experiences and other readers can decide for themselves if that is typical or not. But that's the power of forum, you share information and then others can make a fully informed choice.

No need, often people will only post about products services companies when things don't go right.

eileandonan21

eBay, TripAdvisor, AirBnB, Amazon have made a virtue out of posting positive experiences too
but I agree it's not as commonplace

Mercdriver

Why is it necessary to post a second thread? Perhaps the mods could merge it with the other rant.

AdrianC

eileandonan21 wrote: »

It's not a four year vendetta as AdrianC so charmingly puts it, it's an ongoing - indefinite - campaign to illustrate to inform others based on our experiences.

Sounds to me like the difference is just one of spin.

Perhaps our experiences will also help others "understand the basics of warranty cover" - since the reality of it is not explained at all in the Momentum documentation

Ah, OK. So you accept that the problem is not with this specific warranty - or any other - but that your original expectations of a used car warranty covering wear-and-tear were utterly unrealistic?

eileandonan21

Yes. My expectations of a used car warranty covering wear and tear were completely unrealistic. I simply read what it said in the Momentum brochure and believed it - that's what I thought I was buying.

But as you can read for yourselves from their letter, that turned out not to be the case. Why should I have believed/understood any different? At least this info is now on MSE to inform others.

It seems as if all you car-savvy blokes think that everybody should know about bearing collapse, impeller blade impact, turbo failure and all the other stuff in his letter. I don't - and I don't want to either. My car had a sudden turbo failure, Momentum knew the mileage and therefore the risk, they took my money.