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Flight Delay Jet2 LS390 Arrival Time

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Does anyone have evidence of the 'arrival time', that is 'doors open', for flight LS390 on 28th December 2015.
Availability.com shows arrival time 9.05 p.m. with a delay of 3 hours 5 mins.
Jet 2.com however state their records show arrival time before 9.00 p.m. with a delay 2 hours 57 mins. from scheduled arrival time of 6.00 p.m.
Jet 2 com. however say they will not disclose their information regarding 'arrival time' unless formal legal proceedings are taken.

Comments

  • Bott & Co say you are due 400 euro compensation per passenger. Read Vaubans guide and go from there
  • Caz3121
    Caz3121 Posts: 15,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Bott & Co say you are due 400 euro compensation per passenger. Read Vaubans guide and go from there

    note that EUClaim states
    Unfortunately, our data shows that no compensation-related issues occurred with this flight.
    It's very unlikely that you will be successful in getting compensation. We recommend not pursuing your claim further.


    I have previously queried with Bott why their site shows compensation due when other's don't believe it applies
    their response was "The website does the initial investigation, thereafter we do a further investigation which give us further details of the individual flights."
    (in my case they closed a case after 22 months stating there was no compensation due....their website still shows that the flight qualifies for €250 compensation many months later)
    Checking the NWNF sites is a good check but unless both EUClaim and Bott come back with a positive I don't think you can assume any certainty
  • Maybe EU claims give the landing time and bott gives the door opening time that would account for the discrepancy.
This discussion has been closed.
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