Compensation for no power

Raisedfist

Hello, just after some help please, I live in an apartment block where last august I had no power for 12 days due to communal fuses catching fire leaving several of the apartments without electricity and hot water. I contacted Watson property management who run the maintenance of the building who told me at first that this would be sorted over the weekend. Come after the weekend was told that this was a problem with the electricity supplier and that are awaiting on fuses to be fitted, I asked if they would be willing to put me up in a hotel whilst the situation was being rectified and was told I would have to pay for myself and claim back food and board through their insurance later on. I couldn't afford to pay for the hotel at the time and so had to rough it out without electricity and hot water getting showers at work Anyway here I still am in regular contact with the management company still waiting to be paid for my claim for food to be told they are awaiting payment from the supplier. Anyway my question is am I entitled to any compensation for the days with out electricity and hot water. Any advice and help on this is greatly appreciated.

Lady321986

What a long wait you've had.

Providing it's not wiring and fuses after the meter the supplier isn't responsible for this the DNO in your area is, so I'd double check your management company is claiming from correct company. If it's fuses and wiring after the meter they are responsible like with home owners.

vuvuzela

Duplicate thread from https://forums.moneysavingexpert.com/discussion/5391539