hsbc 'Safeguard' letter

henm2

Shakin_Steve wrote: »

Enlighten us, please.

Perhaps this may help
http://www.bbc.co.uk/news/business-20673466

dlk

chalfont wrote: »

Having spoken with a friend who is in a fairly senior position at HSBC I understand the information they require is to profile their individual customers so that they can sell them additional services more easily (mortgages, car loans, health plans, house insurance etc) rather than the bank complying with anti money laundering regulation. Customers who only bank their wages on a monthly basis and pay monies out to meet bills etc are not money laundering nor likely to be money laundering- they know only to well the customers who are at risk to them

Absolute nonsense. HSBC's approach to this certainly seems extreme but it is exactly what they have been forced to do. They are under threat of a suspended sentence that could see them banned from trading in the dollar which would basically mean collapse of the bank. They are following the rules to the letter. I agree it's ridiculous some of the information being collected but it's necessay if they want to stay in business. They'll undoubtedly lose customers over this but they'd rather lose a million customers (they won't) than face sanctions by the US.
No doubt other banks will follow soon. When new regulations are introduced HSBC has a history within the last 5 years of always being the first to act and complying with them before the deadline. Others will be introducing this too but HSBC are so keen to please the authorities that they are straight onto fixing what they have messed up with in the past.

Shakin_Steve

Just got this email from my sons school:

Dear Parent/Guardian

The DFE requires School to register every student's nationality and Country of birth. We would therefore be grateful if you could email , using the following email address, xxxxxxxxxxxxco.uk the information listed below:

Child Name

Form

Nationality

Country of birth.

Alternatively you can call Mrs xxxxx on telephone number xxxxxxxxxx

Kind Regards






THEY are out to get all of our personal information, where's me tin foil hat?:eek:

birdersylvia

I've recently been through the safeguard mill only mine started with a phone call out of the blue. I wasn't prepared to give information over the phone so I went into the branch and updated details. In branch I also made an appointment for safeguard to ring me at a given time. When they did I gave them very little extra information, refused to answer questions I didn't like and made complaints about the amount of time I'd spent sorting this out. I asked for compensation for time wasted and they agreed to pay £50 immediately. I should have asked for more!

GingerBob_3

Shakin_Steve wrote: »

Just got this email from my sons school:

Dear Parent/Guardian

The DFE requires School to register every student's nationality and Country of birth. We would therefore be grateful if you could email , using the following email address, xxxxxxxxxxxxco.uk the information listed below:

Child Name

Form

Nationality

Country of birth.

Alternatively you can call Mrs xxxxx on telephone number xxxxxxxxxx

Kind Regards






THEY are out to get all of our personal information, where's me tin foil hat?:eek:

Obviously they don't know what they are talking about, so how can you have any confidence in their, the school's, abilities? PUPILS inhabit a school; students are 18+ and at college/uni. Anyway, this is a world away from the data rape currently being tried by HSBC. Those chancers are now seemingly using MLP as an excuse to collect as much information about you as possible to help with their marketing.

GingerBob_3

birdersylvia wrote: »

I've recently been through the safeguard mill only mine started with a phone call out of the blue. I wasn't prepared to give information over the phone so I went into the branch and updated details. In branch I also made an appointment for safeguard to ring me at a given time. When they did I gave them very little extra information, refused to answer questions I didn't like and made complaints about the amount of time I'd spent sorting this out. I asked for compensation for time wasted and they agreed to pay £50 immediately. I should have asked for more!

Did you "take them through security" when they rang you?

Pincher

This is the problem.

When First direct calls me and want to "take me though security"
I have to give my address, date of birth and letter N of my telephone banking password. What if they are phishing thieves!

I would much rather just go to a bank, and do it in a booth, please.

Shakin_Steve

Pincher wrote: »

This is the problem.

When First direct calls me and want to "take me though security"
I have to give my address, date of birth and letter N of my telephone banking password. What if they are phishing thieves!

I would much rather just go to a bank, and do it in a booth, please.

Yes...I think there are a few of us who'd like to walk into a bank and 'do it in a booth'. It's the getting out before they smell it, though.:D

dlk

Pincher wrote: »

This is the problem.

When First direct calls me and want to "take me though security"
I have to give my address, date of birth and letter N of my telephone banking password. What if they are phishing thieves!

I would much rather just go to a bank, and do it in a booth, please.

No you don't. You will be asked EITHER your memorable date OR memorable address plus one factual question from either Date of birth, Place of birth or Mothers maiden name. That's all. They never ask any password info on an outbound call.

Pincher

dlk wrote: »

No you don't. You will be asked EITHER your memorable date OR memorable address plus one factual question from either Date of birth, Place of birth or Mothers maiden name. That's all. They never ask any password info on an outbound call.

Still too much information if they were not the real First Direct.