Watch repaired 4 times!!!!

findingrights

i posted in the wrong thread

unholyangel

Joe_Horner wrote: »

Sorry, I thought I was very carefully not saying that they "prove" anything - just that they go "a fair way towards demonstrating" an inherent fault. If they "proved" anything then surely they'd go all the way?

Obviously, as you suggest, repeat abuse can cause repeat faults but the size of impact or vibration needed to dislodge suitably attached dial markers will usually leave other signs - chipped / broken glass, damage to the case, broken dial feet and so on - because a marker that falls off at the "normal" impact levels you could occasionally expect for something worn on a wrist isn't, by definition, suitably attached for something worn that way.

Every time a marker comes loose without such damage occurring reduces the chance of them having been attached properly in the first place.

The standard of proof for cases such as this is the balance of probability. Therefore when something is proven, it is not proven beyond all reasonable doubt iyswim?

I perhaps should have expanded on what I said also. The reason I replied as I did is it seems that OP has not purchased from a good retailer or even a retailer that sticks to the bare legal minimum, but rather they've purchased from a company that tries to mislead consumers and disclaim liability that the law specifically prohibits them from disclaiming. In my experience, companies like that are a P.I.T.A to get to comply with the legal minimum, never mind anything the law doesn't specifically state.

Joe_Horner

unholyangel wrote: »

The reason I replied as I did is it seems that OP has not purchased from a good retailer or even a retailer that sticks to the bare legal minimum, but rather they've purchased from a company that tries to mislead consumers and disclaim liability that the law specifically prohibits them from disclaiming. In my experience, companies like that are a P.I.T.A to get to comply with the legal minimum, never mind anything the law doesn't specifically state.

Absolutely agree with all of that.

My point about the fault was mostly to do with the (probable) futility for repeatedly having the maker "fix" it by (probably) having one inherently faulty dial exchanged for another inherently faulty dial.

Hence the suggestion in my first post to find someone to remove all the markers and re-attach them properly (preferably using adhesive as well as their "feet") to correct what's likely to be a flaw in the original design (rivets too small for weight of markers / rivet and hole sizes specified poorly / rivets specified too short etc / specs right but factory QC poor etc)

unholyangel

Joe_Horner wrote: »

Absolutely agree with all of that.

My point about the fault was mostly to do with the (probable) futility for repeatedly having the maker "fix" it by (probably) having one inherently faulty dial exchanged for another inherently faulty dial.

Hence the suggestion in my first post to find someone to remove all the markers and re-attach them properly (preferably using adhesive as well as their "feet") to correct what's likely to be a flaw in the original design (rivets too small for weight of markers / rivet and hole sizes specified poorly / rivets specified too short etc / specs right but factory QC poor etc)

I did read your OP and still remember it - previously didn't think that fashion brands would warrant that but then after reading your post, I thought with what people will pay for a brand name (even if the product isn't very good), it could well be more than worthwhile.

Especially with the limitations on costs that are claimable via small claims and also the recent reforms introducing proportionate requirements into the mix.

Joe_Horner

unholyangel wrote: »

I did read your OP and still remember it - previously didn't think that fashion brands would warrant that but then after reading your post, I thought with what people will pay for a brand name (even if the product isn't very good), it could well be more than worthwhile.

You could also be surprised how reasonable repairs can be if you find a local independent who does them in-house rather than sending them away (which, sadly, rules out most jewellers now).

As an idea, if someone walked in to me with a watch like that I'd either be quoting about £10 - £15 to strip and refit the batons or asking for a donation in the RBL jar (or letting the customer choose between the two) depending on how I was feeling that day.

The funny thing with the "customer's choice" approach is that, quite often, they choose to donate but donate more than I quoted for the job :rotfl: