Universal Credit sanction

dktreesea

tomtontom wrote: »

A tribunal should not be overly stressful, they are relatively informal and they truly are independent of the DWP. What I would do as a priority is submit a subject access request so you can see the full history of the claim.

Is it not possible for your relative to get a second job? It would be the simplest solution.

I don't have any direct dealings with the DWP but have been in there chumming people when they have asked me because they felt they needed a witness. Bluntly I felt it was a place stacked with sadists, enjoying making their "clients" feel as demoralised and Cr*p as possible.


On a brighter note, my relative has, at my urging, got their MP involved and made a subject access request (thank you tomtontom). And there has been some progress. DWP have admitted to her that they "made a mistake in the calculation of what she was owed" (She taped the call so she could play it back to the MP. Not too sure about the legality of this) and have paid her some money. Presumably they are wanting to avoid the dealings with an MP?


She's still going ahead though. She says firstly she hasn't been paid everything she is owed and secondly she wants to bring to light all the things that have happened to her at the jobcentre. She has kept a detailed diary. Even the MP says they are getting a few complaints about that particular job centre.

dktreesea

Podge52 wrote: »

I'm not to sure how you arrive at the conclusion that getting a second job is the simplest solution without knowing any of the circumstances.

It might be the simplest solution but it could equally be impossible at the present time.

I'm so glad I work and earn enough to hopefully never have to deal with the DWP until it is time to claim the state pension. I think working is infinitely easier than dealing with DWP jobsworths.


That was my first piece of advice to my relative, to put her heart and soul into getting more work rather than getting what she feels she has a right to out of the taxpayer. But she's too angry at the disgusting way she has been treated and the failure of the management at that job centre to address the problem and protect her from unfair practices.