tablet not new

lemonpopcorn

Hi, I bought a tablet for my son for christmas, I've purchased this from a well known high street shop.
On receiving the tablet the cashier asked did I mind that it had been checked (therefore the packaging was open) I stated I didn't.
Fast forward to christmas and my son was thrilled with the tablet, it looked new and had no marks on it, a few days later I was setting up the wifi at his sister's when I noticed it had an email address registered on it and a particular app was linked to this.
Therefore I'm presuming it's been used and returned, obviously I'm not best pleased as I bought it as new.

Anyone have any idea of my rights in this, I'm fairly sure I can return and ask for a replacement as it's not as described however I just want to be sure before I go there.

Le_Kirk

You may get better answers if you post this in the Consumer Rights section.

lemonpopcorn

ok thank you

prosaver

i would keep the stuff on it and take it back..try and get some discount, worth a go

prosaver

lemonpopcorn wrote: »

Hi, I bought a tablet for my son for christmas, I've purchased this from a well known high street shop.
On receiving the tablet the cashier asked did I mind that it had been checked (therefore the packaging was open) I stated I didn't.
Fast forward to christmas and my son was thrilled with the tablet, it looked new and had no marks on it, a few days later I was setting up the wifi at his sister's when I noticed it had an email address registered on it and a particular app was linked to this.
Therefore I'm presuming it's been used and returned, obviously I'm not best pleased as I bought it as new.

Anyone have any idea of my rights in this, I'm fairly sure I can return and ask for a replacement as it's not as described however I just want to be sure before I go there.

:T:T:T
why dont you send them a email asking did they use to own it:T:T

pappa_golf

and why did they take it back , what faults were on it

forgotmyname

Factory reset it and your no different to having a new one?

boliston

lemonpopcorn wrote: »

Hi, I bought a tablet for my son for christmas, I've purchased this from a well known high street shop.
On receiving the tablet the cashier asked did I mind that it had been checked (therefore the packaging was open) I stated I didn't....

Was it the only one they had in stock? I sometimes ask for a bit of discount if its a clearly opened box and its the only one left.