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How to firmly refuse flat viewing?
Comments
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I give up. Why did you come here for advice? You've had repeated promises, all broken and your response is to stop hoovering.....???!!
If they turn up on the doorstep at the wrong time why on earth are you letting them in?
Stop wimping about. Write a firm straight polite letter (no more phone calls) and change the locks.
...I hope it is clear the hoovering remark was said in jest...
I am not letting them in, they have keys...
A phone call is much more confrontational than a 'polite letter' that will take a couple of days to arrive, not entirely sure how it is wimping out?! My 'polite letter' will go straight in the bin, I'm moving out in less than a week they couldn't care less if they !!!! me off. I said yesterday if it happened again I would be changing the locks...
And today, they stuck to their times!0 -
...I hope it is clear the hoovering remark was said in jest...
I am not letting them in, they have keys...
A phone call is much more confrontational than a 'polite letter' that will take a couple of days to arrive, not entirely sure how it is wimping out?! My 'polite letter' will go straight in the bin, I'm moving out in less than a week they couldn't care less if they !!!! me off. I said yesterday if it happened again I would be changing the locks...
And today, they stuck to their times!
You know when you change the locks and they complain and threaten court action? - at that point your letter, which you will have a record of sending as well as a record of the contents, will be much more beneficial than a phone call which no-one remembers....
It's sensible with all things in life to deal with it in writing.
Even if that means a phone call followed up with a letter to summarise the agreement.0 -
But you said:...I hope it is clear the hoovering remark was said in jest...
I am not letting them in, they have keys...
A phone call is much more confrontational than a 'polite letter' that will take a couple of days to arrive, not entirely sure how it is wimping out?! My 'polite letter' will go straight in the bin, I'm moving out in less than a week they couldn't care less if they !!!! me off. I said yesterday if it happened again I would be changing the locks...
And today, they stuck to their times!
so you were there. So did you let them in or tell them to go away and shut the door?they arrived an hour early ....., but couldn't really do much about as I was leaving for work and running late,
The letter is
a) because just because they act badly does not mean you should. As a tenant with a problem you should always report it properly, using the address the law provides for
b) to cover your a*se.
They have a key? So change the locks. (but only after sending the letter).
Alternatively, stop complaining and let them come and go as they wish - as you say, it's only another week.0 -
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Everybody should watch one episode of "Judge Judy" to learn thisYou know when you change the locks and they complain and threaten court action? - at that point your letter, which you will have a record of sending as well as a record of the contents, will be much more beneficial than a phone call which no-one remembers....
Not sure I'd go quite that far!It's sensible with all things in life to deal with it in writing.0 -
Ok, not such a happy ending.
Yesterday, they arrived an hour early for the first viewing, which I was annoyed at (what if I was running about in just my pants?!), but couldn't really do much about as I was leaving for work and running late, so it was just a coincidence I was there anyway. I called to complain and was assured it wouldn't happen again. Then when I got home from work at 6.30, they were still doing viewings even though they had only said about one at 4pm! This morning I called to complain AGAIN and was promised they'd wrap things up quicker next time.
I'm not going to bother hoovering for the next viewings and I'll leave all the windows open so they can hear the trains and hopefully get a whiff of next door's 'habit'. Ha, that will show them.
It's time to change the locks and refuse all future viewings. Tell the LL you are doing this because the agent has entered the property on multiple occasions without permission."Real knowledge is to know the extent of one's ignorance" - Confucius0 -
borborygmous wrote: »Everybody should watch one episode of "Judge Judy" to learn this
Not sure I'd go quite that far!
I follow a simple progression.
Step 1: Phone call.
Step 2: Email (including summary of phone call)
Step 3: Letter, including copy of email (which summarises the phone call)
Sometimes Step 1 is enough and the problem is solved (unless I need to cover my back side, I'll leave it there - and I always screen shot the date, time and duration of any call which might cause problems in the future)
More often I follow up with Step 2, to the email address that is listed on any official documentation (letters, websites, tenancy agreements - the latter is rarely listed, but I've seen more of a trend on this when the agent fully manages the property)
Step 3 is used if I don't get a confirmation / resolution from step 1 and 2 after 7 days. It's generally a good idea to cover yourself. Particularly if the company is less than honest - e.g. debt collectors, letting agents, private parking firms etc.0 -
It's time to change the locks and refuse all future viewings. Tell the LL you are doing this because the agent has entered the property on multiple occasions without permission.
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I'd agree with that in general and certainly in future except the OP would be spending their money now and they'll be gone in a week and a bit? So pragmatically I'd say learn from this but dont spend any more money. Unless its a lock they can move to the next property.
The OP should be packing up shortly anyway so things will be in boxes etc anyway and some inevitable mess due to moving.0
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