Sky broadband- any feedback???

penrhyn

I'm on the Mid package, my line attenuation is 45db and I get a reliable 8191kbps sync with the exchange. The only problem I had was 18 months ago when I changed from Orange. BT plugged me into a duff port on the DSLAM and it took 3 months to get it fixed.
A good independent source for Sky Broadband and everything else Sky is https://www.skyuser.co.uk

CAPSLOCKON

I moved from Orange £17.99 per month to Sky at £5 per month as part of Skys TV, phone and broadband package, I reckon I am saving about £20 per month and have had no issues with the broadband service at all....

seatzie

place I used to work for had a similar problem with BT, duff port in their exchange, it took 6 weeks, numerous phone calls to India, 3 visits from an engineer to our site and finally they admitted it was their equipment..............of course in the middle of the 6 weeks was the Inland Revenue payroll year end and we were one of the companies obliged to file online lol!! ever tried submitting an online return to them by dial up lol!!

penrhyn wrote: »

I'm on the Mid package, my line attenuation is 45db and I get a reliable 8191kbps sync with the exchange. The only problem I had was 18 months ago when I changed from Orange. BT plugged me into a duff port on the DSLAM and it took 3 months to get it fixed.
A good independent source for Sky Broadband and everything else Sky is www.skyuser.co.uk

cifpower

Mozkowitz wrote: »

Sky will have a monthly download limit, you should check if that will be a problem for you.

But these limits have not been enforced. Also, Sky BB Max is totally unlimited

lofty_cherrytree

We are just leaving Sky as we have had a miserable time with them - poor connection, slowwwww, unreliable (we work from home at times and often couldn't connect to server) we live on Surrey/Sussex/Hants border. best acheived connection was 3.2!

wayne77

OK..if I move to sky BB,what happens my current AOL email address? Also, how do I know how close I am to the exchange?

penrhyn

Someone corrected me on the forum saying that you can keep your AOL email address, this would have to be via webmail though.
Sky use a version of Google Mail.
Best way of finding distance to your exchange is on Samknows, look for the mapping tool.

cifpower

wayne77 wrote: »

OK..if I move to sky BB,what happens my current AOL email address? Also, how do I know how close I am to the exchange?

Go to http://www.samknows.com/broadband/checker2.php and plug in your details

pamperedprincess

Hi

I live in Bangor and have had Sky BB for about 6 months. I have absolutely no complaints. I was with Tiscali for about 2 years and was driven to distraction with problems which were made worse by having to call Indian based call centres with staff working from (and refusing to deviate from) scripts. I would recommend Sky.

wayne77

cifpower wrote: »

Go to http://www.samknows.com/broadband/checker2.php and plug in your details

Thanks, I have ADSL at 4.5 mbps and ADSL2 at 5 mbps. What does this mean and how would affect a move to Sky BB?

Also regarding the AOL email address can I still access it/use it if I cancel AOL and move to Sky.

Thanks.