Been given a more expensive product

CoolHotCold

NotRichAtAll wrote: »

set it all up, and use it. its now yours

Wrong ethically and legally.

NotRichAtAll

CoolHotCold wrote: »

Wrong ethically and legally.

not really.
the op got home with their new phone, 1st thing you normally do is switch it on and set it up and play with it at this stage op has no reason to think the phone is any different in ram size to what they asked for. during setup process you usually get a few texts from the provider ie 02,ee, which sends the settings for mms messages etc. Its's now setup and technically used and at this stage the op is under the impression its their's they have a contract etc.
So the op now decides to put some tunes on it and then notices "oh hello this is a 64gig model" what should i do.... for now am going to play ignorant and say nothing. or should i take it back...........

and here we are now, nothing illegal in what i have described above also nothing wrong with what i have described its what you do when you get a new phone or tv or xbox. plug n play read box n papers later.

Crazy_Jamie

NotRichAtAll wrote: »

not really.
the op got home with their new phone, 1st thing you normally do is switch it on and set it up and play with it at this stage op has no reason to think the phone is any different in ram size to what they asked for. during setup process you usually get a few texts from the provider ie 02,ee, which sends the settings for mms messages etc. Its's now setup and technically used and at this stage the op is under the impression its their's they have a contract etc.
So the op now decides to put some tunes on it and then notices "oh hello this is a 64gig model" what should i do.... for now am going to play ignorant and say nothing. or should i take it back...........

and here we are now, nothing illegal in what i have described above also nothing wrong with what i have described its what you do when you get a new phone or tv or xbox. plug n play read box n papers later.

Apart of course from the bit that should have been put on the end of your rhetoric, which is that CWP have now realised the error and are demanding the return of the phone. Which they are fully entitled to do, because the OP has no legal right to retain that phone. Attempting to retain a phone that you know you have no legal right to is not ethical. As such, your statement 'it is now yours' is wrong both legally and ethically.

HappyMJ

It doesn't matter to Carphone Warehouse. The poor employee who accidentally gave you the wrong phone will be disciplined and will either lose his job and asked to pay for his mistake. It's not your problem.

jb66

Can you just tell them its damaged? What would they do if the screen was scratched?

George_Michael

jb66 wrote: »

Can you just tell them its damaged? What would they do if the screen was scratched?

And there was me thinking that this was the consumer rights forum and not the "how to advise someone to commit fraud" forum.

Pollycat

jb66 wrote: »

Can you just tell them its damaged? What would they do if the screen was scratched?

What??? Seriously???

The OP should do what he knows he should do - answer the phone when CPW ring him (instead of ignoring them) and make arrangements to return the phone.

I'm astonished (although I guess I shouldn't be) at the number of people who think it's OK to try to wriggle out of sorting this out.

jb66

Correct, this is a consumer rights board, morals dont come into it,

What would CPW do if the phone was damaged? Would they still say they want it back to replace the phone or would they then say the phone now actually belongs to the OP?

Im playing devils advocate, does the phone now belong to the OP?

powerful_Rogue

jb66 wrote: »

Correct, this is a consumer rights board, morals dont come into it,

What would CPW do if the phone was damaged? Would they still say they want it back to replace the phone or would they then say the phone now actually belongs to the OP?

Im playing devils advocate, does the phone now belong to the OP?

No, it doesn't.

jb66

powerful_Rogue wrote: »

No, it doesn't.

Why not have a go at the harder questions?