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Pending Transactions

I purchased some Video Games from an online retail unit called STEAM.
Soon after the Video Games dissapointed me so I refunded them before pending transactions went through.
But when I check my online banking there is only OUT payments pending and not IN payments will the OUT payments not go out and just be replaced with the £34 refund?

Comments

  • paragon909
    paragon909 Posts: 1,498 Forumite
    EclipseLeo wrote: »
    I purchased some Video Games from an online retail unit called STEAM.
    Soon after the Video Games dissapointed me so I refunded them before pending transactions went through.
    But when I check my online banking there is only OUT payments pending and not IN payments will the OUT payments not go out and just be replaced with the £34 refund?

    Depends, You won't see pending incoming transactions.

    Steam may still take the original payments made, But will then refund you, Or they may just cancel the authorised transactions and fund funds will be released back to you within 10 days.
  • Do you have a physical copy of the game or a digital copy?

    Have you run the game at all??

    If so you will be lucky to get any refund IMO.
  • Do you have a physical copy of the game or a digital copy?

    Have you run the game at all??

    If so you will be lucky to get any refund IMO.

    I've been issued refunds but they haven't showed up I'll wait till the 14 day time limit passes and if the refunds havent been issued I'll contact loyds
  • paragon909
    paragon909 Posts: 1,498 Forumite
    EclipseLeo wrote: »
    I've been issued refunds but they haven't showed up I'll wait till the 14 day time limit passes and if the refunds havent been issued I'll contact loyds

    When was the refund issued? The earliest a refund will appear on you're bank account is the 29th of December, The next working bank day.
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    Do you have a physical copy of the game or a digital copy?

    Have you run the game at all??

    If so you will be lucky to get any refund IMO.

    Steam is digital only.

    And under their refund policy you're entitled to play the game for up to two hours and still get a refund.

    http://store.steampowered.com/steam_refunds/
  • anoncol
    anoncol Posts: 982 Forumite
    Do you have a physical copy of the game or a digital copy?

    Have you run the game at all??

    If so you will be lucky to get any refund IMO.
    That's not true at all. From first hand experience and as a def talking to valve.
  • anoncol wrote: »
    That's not true at all. From first hand experience and as a def talking to valve.

    In english please what are you saying?
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    I think def was supposed to be "dev" as in game developer.
  • boo_star wrote: »
    I think def was supposed to be "dev" as in game developer.

    In this context then what is a valve.
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    edited 28 December 2015 at 8:50PM
    In this context then what is a valve.

    The company that operates Steam.

    Although somewhat confusingly they are also a game developer :)

    http://www.valvesoftware.com
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