BT home hub 5 and chromecast streaming problem (solved ) 27 December 2015 at 2:06PM in Broadband & internet access 2 replies 2.1K views

Browntoa

Couldn't get Netflix , bbc Iplayer , all 4 apps to stream from iOS or android devices at home

Found turning off smart set up on the hub

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-home-hub-4-or-hub-5

Got it all working

Assume it's attempting to ask chromecast if it wants to set up parental controls ?

Just to help anyone who got one for Xmas and having the same problem

pm2326

Thank you sooo much!!

I've spent the last 2 hours trying to get chrome cast to work and after reading numerous useless pages of advice on the Internet, I finally did a search on MSE.

You helped me fix the problem within 3 minutes!!!

Note to oneself....always search on here first!

The_Groat_Counter

The "Smart Setup" on BT Home Hubs is a pain in the rear-end - it's unnecessary, doesn't offer any compelling benefits and occasionally means things don't work as they should.

Altogether it's not really all that 'smart'. Best to just turn it off!