BT home hub 5 and chromecast streaming problem (solved )

BrowntoaBrowntoa Forumite, Ambassador
49.2K Posts
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Couldn't get Netflix , bbc Iplayer , all 4 apps to stream from iOS or android devices at home

Found turning off smart set up on the hub

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-home-hub-4-or-hub-5

Got it all working

Assume it's attempting to ask chromecast if it wants to set up parental controls ?

Just to help anyone who got one for Xmas and having the same problem
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Replies

  • pm2326pm2326 Forumite
    1.1K Posts
    Thank you sooo much!!

    I've spent the last 2 hours trying to get chrome cast to work and after reading numerous useless pages of advice on the Internet, I finally did a search on MSE.

    You helped me fix the problem within 3 minutes!!!

    Note to oneself....always search on here first!
  • The_Groat_CounterThe_Groat_Counter Forumite
    470 Posts
    Part of the Furniture 100 Posts Name Dropper Photogenic
    Forumite
    The "Smart Setup" on BT Home Hubs is a pain in the rear-end - it's unnecessary, doesn't offer any compelling benefits and occasionally means things don't work as they should.

    Altogether it's not really all that 'smart'. Best to just turn it off!
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