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BT home hub 5 and chromecast streaming problem (solved )
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Browntoa
Posts: 49,602 Forumite


Couldn't get Netflix , bbc Iplayer , all 4 apps to stream from iOS or android devices at home
Found turning off smart set up on the hub
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-home-hub-4-or-hub-5
Got it all working
Assume it's attempting to ask chromecast if it wants to set up parental controls ?
Just to help anyone who got one for Xmas and having the same problem
Found turning off smart set up on the hub
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-home-hub-4-or-hub-5
Got it all working
Assume it's attempting to ask chromecast if it wants to set up parental controls ?
Just to help anyone who got one for Xmas and having the same problem
Ex forum ambassador
Long term forum member
Long term forum member
0
Comments
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Thank you sooo much!!
I've spent the last 2 hours trying to get chrome cast to work and after reading numerous useless pages of advice on the Internet, I finally did a search on MSE.
You helped me fix the problem within 3 minutes!!!
Note to oneself....always search on here first!0 -
The "Smart Setup" on BT Home Hubs is a pain in the rear-end - it's unnecessary, doesn't offer any compelling benefits and occasionally means things don't work as they should.
Altogether it's not really all that 'smart'. Best to just turn it off!0
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