Elderly Uncle Ripped Off

horsewidow

McKneff wrote: »

How old is he, you keep saying he is elderly.


Im 66 and in full control of my faculties and quite able to choose which insurance company I want to buy from.

I put his age in Post 10! What was that you said about your faculties?

horsewidow

The insurance company has acknowledged receipt of my letter asking for a refund and said they'll get back to me. I'll keep you posted.

dacouch

horsewidow wrote: »

The insurance company has acknowledged receipt of my letter asking for a refund and said they'll get back to me. I'll keep you posted.

They have eight weeks to respond to the complaint.

They're not obliged to refund any of the premiums for the previous policies but you may find they give you £50 to £150 in go away money

magpiecottage

dacouch wrote: »

They have eight weeks to respond to the complaint.

They're not obliged to refund any of the premiums for the previous policies but you may find they give you £50 to £150 in go away money

Absolutely - as I am sure you know, but suspect the OP does not, FOS can and does refuse to consider complaints which relate solely to the exercise of legitimate commercial judgement - including what premium to charge.

Only if the OP can demonstrate that it was not presented in a way that was clear, fair and not misleading is FOS likely to look at it.