TalkTalk my account is back online, and functioning 100%

I, like 4 million other customers on talktalk have received the reduce service in "my account" following the cyber attack several months back on talktalk.

Recently, talktalk my account was up and running on a reduce service, or what talktalk describe as a "slim version".

After my account has been down for a day or two, it is now up and running, and providing all the services familiar to us customers.

At long last, some form of normality is back :)
Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!

Comments

  • Well it was OK for me but now it says only available to customers using their home connection, which I am, but that's as far as I can get
  • cookie365
    cookie365 Posts: 1,809 Forumite
    I, like 4 million other customers on talktalk have received the reduce service in "my account" following the cyber attack several months back on talktalk.

    Recently, talktalk my account was up and running on a reduce service, or what talktalk describe as a "slim version".

    After my account has been down for a day or two, it is now up and running, and providing all the services familiar to us customers.

    At long last, some form of normality is back :)
    You have a strange idea of what constitutes 'functioning 100%'.

    Not accessible from a non TalkTalk IP address, so of no use at all to those of us who manage accounts for family members.
  • highet
    highet Posts: 353 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    yup - still no access to account from non TT connection and app on phone doesnt work - crap company!!!
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi all,

    My Account is currently only available from a TalkTalk connection while we make improvements to the site. We have re-introduced some functionality and hope to have the site back to normal as soon as possible. Thanks for your patience while we make the remaining improvements.

    Emma
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Futuristic
    Futuristic Posts: 1,160 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Hi all,

    My Account is currently only available from a TalkTalk connection while we make improvements to the site. We have re-introduced some functionality and hope to have the site back to normal as soon as possible. Thanks for your patience while we make the remaining improvements.

    Emma

    You mean you still don't trust yourselves because your systems may still be insecure and think by limiting to just TT connections makes it secure.
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