British Airways cancel flight which means costs for me the passenger - what to do?

richardw

Read WickedWolfie's post in my link above !!!!!!.

System

That appears to be his interpretation, I have mine so is there ANY proof (IE court ruling, regardless of level) of which interpretation the legal bods actually use for Article 5?

I note the use of phrases such as 'in general' in that post so nothing definite.

By all means go the small claim route but my opinion is that it will fail others may think differently.

I find it surprising that the airline industry seems to be the only industry in the world where they can be screwed over for changing something 9 months in the future and doubt if that was really the intention/interpretation of Article 5 and that is one of the reasons why I think any court action is doomed to failure

richardw

Jet2 would have let lewroll's case go to court if you are correct !!!!!!, but they didn't.

The airline industry isn't being 'screwed over' because the CAA has no teeth to enforce EU regulation EC261/2004. The airlines' fobbing off and get lost correspondence to complainants is working and saving them a lot of money.

Did easyJet and Monarch report very healthy profits recently?

System

richardw wrote: »

Jet2 would have let lewroll's case go to court if you are correct !!!!!!, but they didn't

That's a rather big assumption. Any proof that that was the reason?

Please don't assume just because it appears to support your argument

richardw

Jet2 are very happy to let cases go to court when they have a bit of a chance of winning, including the Supreme Court in the Huzar case.

They didn't with Lewroll's case. Perhaps nobody at 2 birds would take it on.

System

Or, using the same sort of assumptive reasoning as you, they found that they could get a cheap re-route at mates/trade rate for less than Lewroll paid for the original flight so still make a profit rather than hand all the money back and make nothing.

Just as plausible

richardw

They didn't offer to re-route lewroll at all.

System

Fair enough but you introduced Lewroll into a the discussion we were having about re-route.

I was !!!!!!ed if I was going to trawl through this site to find out details of Lewroll's claim.so assumed it was pertinent to the discussion, but it no appears that it has nothing to do with that.

richardw

It is pertinent to the discussion because Jet2 argued that they had given lewroll 14 days notice of the cancellation and this mean't they didn't have to re-route.

lfc84

helenacuriosa wrote: »

Have booked return flights in Europe for family of 4 for next August.

BA have cancelled the flight and booked us on to flight the following day.

We will incur costs for:

one night's accommodation for 4 people (not that I can find accommodation at the moment so might be in the airport with 2 young children!)
extra day car hire
presumably have to rebook insurance as holiday now longer than holiday
extra night at cattery
both partner and I lose a day off work.

Have spent 2 hours on the phone and BA say take it or leave it. 'Leaving it' isn't an option as only BA fly from this airport. They won't offer any compensation or even a small sweetener to pretend we are valued customers.

Insurance company won't cover it.

Is there anything we can do about this?

I suggest you ask this question on the ba flyertalk forum