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Another Hermes Thread

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Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Le_Kirk wrote: »
    This is a major retailer and they employ people who cannot even compose a simple e-mail using English - it should be "may have caused"!

    Yes but strangely the op spells Weimaraner wrong too
  • robatwork wrote: »
    For couriers, you can't beat DPD's system.

    Totally agree with this. DPD are the best and I would happily pay a bit more for delivery to use them every time.


    Hermes on the other hand are godawful. They do not give a **** about anything. Delivery times, days etc not a jot. Not to mention the lying about "delivery attempts". Never had anything resembling a good experience with them. I hope they go bust and whoever is in charge of that garbage doesn't get to run a company again.
  • Pollycat
    Pollycat Posts: 35,844 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Sooler wrote: »
    Never use any company that uses courier.
    Sooler wrote: »
    No it isn't. Royal Mail is an option. If it's courier only - forget it.
    I recently bought something from eBay, the listing said RM 1st class, I thought 'Great, If I miss the delivery, I can just pop down to the Sorting Office'.

    Then I got an automated email from Hermes saying they were delivering it and giving me a tracking reference.

    It was 49 hours from the time it was collected by the courier to the time it was sorted at Hermes national hub.

    Estimated delivery was Wed or Thurs - it arrived late Saturday morning but at least I was in.
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