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Revolut Card Problem

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Just wanted to let people know of my problem with Revolut. It had been recommended by a couple of family members, so we got one for our trip to Dubai, Singapore, Australia and New Zealand. Being cautious I tried it out with a £10 deposit via bank transfer. The funds were slow to reach the account, but when they got there I repeated with another £10. All good this time, so I sent £100. All good, so sent another £100. It didn't get there.
I phoned my bank Santander to check on the transfer. They said they had stopped it because of "problems" and would not enlighten me further. They said they were no longer accepting requests for transfers to Revolut's bank account and sort code. I have no idea why they have decided to block transfers into Revolut's account but thought that others may benefit from this info, particularly if their plan, like mine, was to top up via bank transfer as and when needed on their travels. I got this info from Santander on the morning of my departure from home!

Comments

  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Thanks for this info. Please let us know if you find out any more about why they will not process your transfer. It may be something to do with the repeated transfers raising a flag in your case, but the amounts are hardly substantial.

    Do you not have a debit card with your Santander account? You can make instant top-ups by debit card and it's probably harder for the bank to block it. I just now used my Santander debit card to load my Revolut with £100 as a test and it was credited immediately.

    There is a 'Revolut' thread on the main overseas board, you may have had more confidence if you had seen it...
    Evolution, not revolution
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