talk talk/ personal roadwatch/ scam

spamalia

Hi I have just received a bill on my 13 year old daughters phone through Talk Talk .!
They suspended her mobile I thought she must of gone over on her texts but when I eventually got through to someone as you are still unable to use website unless you have there broadband.!
was told that the bill was £30 and it was a call to personal roadwatch at 8.20 in the morning which she would of been on her way to school.!
They have told me they will not reconnect the phone til the bill is paid.!
I don't know where I stand on this but am so angry that they are expecting me to pay this when it's clearly some sort of mistake .!
Just wondering if anyone would know what would happen if I refuse to pay and just set her up with a new sim with someone else.!
Was going to cancel sim anyway as I have just left talk talk because of price increases.

buglawton

Well known issue
http://community.talktalk.co.uk/t5/TalkTalk-Mobile-all-other/Non-existent-call-to-quot-Personal-Roadwatch-quot-1-second-at-1/td-p/1011856
I always believe that pay as you go is safer up until the day that mobile operators:
a) Make it easy and free to block premium numbers
b) Make it easy and free to put a daily cap on call costs that works instantly when you go over.

JJ_Egan

See your identical post .