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New unclocked phone

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I've purchased one of these for a Christmas present, it's unlocked, when they insert their current sim card (Virgin) does their number automatically transfer to the new phone?
I'm hopeless with technology, in addition, I suffer with MH issues, what may appear simple, I struggle with, may I ask, please be patient, thank you

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  • Jon_01
    Jon_01 Posts: 5,872 Forumite
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    Yes, the number is in the sim. A phone with no sim has no number :)
  • evanschow
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    Yes. But if you are talking about the contacts then no, you will need to transfer the contacts by hand.
  • DCFC79
    DCFC79 Posts: 40,598 Forumite
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    evanschow wrote: »
    Yes. But if you are talking about the contacts then no, you will need to transfer the contacts by hand.

    Well it depends what phone they are using now, eg if android then all contacts are saved in the Google account and I presume apple and windows phones also work on the same premise.
  • Just_Passing_Bi
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    evanschow wrote: »
    Yes. But if you are talking about the contacts then no, you will need to transfer the contacts by hand.
    DCFC79 wrote: »
    Well it depends what phone they are using now, eg if android then all contacts are saved in the Google account and I presume apple and windows phones also work on the same premise.

    It's a Virgin contract £5.00pm
    I'm hopeless with technology, in addition, I suffer with MH issues, what may appear simple, I struggle with, may I ask, please be patient, thank you
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
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    Depends upon the model the OS and whether you have Google account on both and backup to that account is turned on .
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    edited 2 December 2015 at 6:13PM
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    It's a Virgin contract £5.00pm
    IF its a new contract:
    Call your old telco provider and ask for a PAC (Port Authority Code) for each number and provide to the new telco

    http://store.virginmedia.com/discover/mobile/switch/how-to.html

    If its a current contract, its just a change of mobile no action required


    If they have a current Android then back up and make sure all info is linked to a google email account, then you just login with your google email on the new handset.
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
  • frugalmacdugal
    frugalmacdugal Posts: 10,077 Forumite
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    Hi,

    maybe contacts on the old phone are saved to sim, some phones allow save to sim or phone.

    If saved to phone, then transfer them on to the sim card.

    What model is the old phone?
  • Just_Passing_Bi
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    What model is the old phone?
    Samsung S3
    I'm hopeless with technology, in addition, I suffer with MH issues, what may appear simple, I struggle with, may I ask, please be patient, thank you
  • frugalmacdugal
    frugalmacdugal Posts: 10,077 Forumite
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    Hi,

    have a look here, hope that helps.
  • Just_Passing_Bi
    Just_Passing_Bi Posts: 435 Forumite
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    edited 26 December 2015 at 11:03AM
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    Fixed, required the password
    I'm hopeless with technology, in addition, I suffer with MH issues, what may appear simple, I struggle with, may I ask, please be patient, thank you
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