2 meters double woes with EDF. Help!

gourmetguy

Hi

I have 2 meters in my 1969 flat in Greater Manchester. Both meters have seperate MPANs and one of them is connected only to the underfloor heating, and includes a mechanical timer we are not allowed to change. I think this may be an RHT meter.

Im very sure we are being well overcharged for the RHT meter but everytime i call EDF they arent very helpful or knowledgeable about this type of setup.
Last time i called they put one of the meters on a blue price promise but the other had to remain standard variable. I thought because this meter is fixed tariff and times it should be cheaper but it is the standard variable tariff.
We have been with them for years and must have overpaid alot.

meter 1 Blue price promise 11.43p kwh
meter 2 standard variable (RHT) 13.28p kwh

meter 2 is our underfloor heating and therefor uses the most of our electricity. I feel like im getting robbed and cannot do anything about it, as EDF are refusing the issue. our anual bill is nearly £1500 for a small flat!

please help im out of ideas.

MeterMan

Why not have the ufh linked into your cheaper supply then, and have EDF remove the other meter.

gourmetguy

MeterMan wrote: »

Why not have the ufh linked into your cheaper supply then, and have EDF remove the other meter.

i tried to get that done in the past but EDF werent helpful in this saying i must have digital meters for this to happen. At the time they were trying to change our meters to digital but kept messing up the changeover. They kept giving G4S the wrong information about our meters and they couldnt change them.
3 seperate occasions i took time off work for that.

its one of the reasons why i wanted to leave EDF but couldnt find many companies that dealt with this meter setup.

molerat

The first thing you need to do is to get your own electrician to connect the ufh to the standard metered supply. You then tell EDF to remove the redundant supply.

spiro

Is meter 1 a 1-rate or 2-rate meter? You normally have a 2 meter setup when a heating circuit operates at the same time a the day rate.
If meter 1 is a 1-rate meter then the meter 2 is probably connected to a consumer unit that just feeds the underfloor heating. If that is the case consider getting an electrician to rewire the heating into the consumer unit connnected to meter 1. If you do that you can request the 2nd meter to be removed and the MPAN logically disconnected.

gourmetguy

molerat wrote: »

The first thing you need to do is to get your own electrician to connect the ufh to the standard metered supply. You then tell EDF to remove the redundant supply.

I will probably have to do that thanks.

Out of interest do you think i have been overcharged or is the standard variable rate for this normal?

gourmetguy

spiro wrote: »

Is meter 1 a 1-rate or 2-rate meter? You normally have a 2 meter setup when a heating circuit operates at the same time a the day rate.
If meter 1 is a 1-rate meter then the meter 2 is probably connected to a consumer unit that just feeds the underfloor heating. If that is the case consider getting an electrician to rewire the heating into the consumer unit connnected to meter 1. If you do that you can request the 2nd meter to be removed and the MPAN logically disconnected.

They are one rate meters.
what i dont understand is why they wont let me change the tariff on the meter or the timings?

Rubidium

gourmetguy wrote: »

I will probably have to do that thanks.

Are you going to pontificate another two years before taking any action!

gourmetguy wrote: »

Out of interest do you think i have been overcharged or is the standard variable rate for this normal?

You have not given the full details of this tariff but it is your responsibility to ensure that you are on the best tariff for your requirements.

gourmetguy wrote: »

They are one rate meters.
what i dont understand is why they wont let me change the tariff on the meter or the timings?

If you are actually on a RHT, then you have limited options but you don't have to stay on an unsuitable/expensive tariff and can't expect to get any money back. The times for the RHT will be set and not changeable by the customer.

....................

Lungboy

I've just gone through the same issue, also with EDF. Bought a house with an economy 7 meter for the storage heaters, alongside a "normal" meter for the rest of the electrics. They said that the storage heater meter had on to be on their standard variable rate, that's the only tariff for it. I wasn't told anything about having to have digital meters, but then I wasn't trying to swap the heating on the main meter. It did end up being a huge pain to get them to remove the economy meter though. Make sure you never mention to them about making any changes to the heating circuit or they'll demand you have the electrics certified as safe before they will remove the meter for you.

gourmetguy

Lungboy wrote: »

I've just gone through the same issue, also with EDF. Bought a house with an economy 7 meter for the storage heaters, alongside a "normal" meter for the rest of the electrics. They said that the storage heater meter had on to be on their standard variable rate, that's the only tariff for it. I wasn't told anything about having to have digital meters, but then I wasn't trying to swap the heating on the main meter. It did end up being a huge pain to get them to remove the economy meter though. Make sure you never mention to them about making any changes to the heating circuit or they'll demand you have the electrics certified as safe before they will remove the meter for you.

Thanks good advice. did you have to get an electrician to do the work and give you a certificate for EDF?
its really annoying as my dad is a retired electrician and he could do the work easily but no certificate for EDF

gourmetguy

Ok I have taken a photo of my electrics and uplaoded it to Onedrive

http://1drv.ms/1jv9TTJ

Am i right in the asessment of my system?