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PPI rejected in 2012- re-opened now won!

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Hi,


Just a quick question if any one can advise that would be great.


I claimed PPI in Nov 2012 for a Barclaycard I had in 1999 they wrote back to say no I wasn't mis-sold......end of. Or so I thought. A few months back I received a letter saying they were reviewing and had re-opened my claim and could I verify my current address and any name changes etc. I did so and then was informed that they forgot to ask my employment status at the time and what sickness policies I had in place apologising they hadn't asked for this back in 2012.
I wrote back to say in 1999 I was in full time education. Now they have sent me an letter I should, have originally received and are fulfilling my claim. They can't find any records of premiums I paid so are using average calculations. I can't argue with this as I don't have the statements back to 1999 to show any different.


What I'd like to know is would it be worth seeking compensation for their original muck up and the 3 years I have had to wait for this?


Thank Viki

Comments

  • dunstonh
    dunstonh Posts: 119,599 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    What I'd like to know is would it be worth seeking compensation for their original muck up and the 3 years I have had to wait for this?

    You are getting compensation. The amount of interest payable will be higher.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • dunstonh wrote: »
    You are getting compensation. The amount of interest payable will be higher.





    Sorry, I don't understand what you mean about the interest payable being higher.


    My refund amount is based on an average value for the premiums paid on a comparable policy.


    The refund of interest charged is an average valuable for the interest charged on the premiums paid - Though they can't find any records of the premiums I paid!


    8% stat compensation is again an average value on a comparable policy


    And less tax deducted.
  • dunstonh
    dunstonh Posts: 119,599 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    If this was a legal thing then you wouldnt be getting a penny. However, thanks to the FCA you are getting something. The capital part of the redress (refund of premiums) gets 8% interest added to it.

    The longer it takes for a company to pay, the greater the interest payment is.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • dunstonh wrote: »
    If this was a legal thing then you wouldnt be getting a penny. However, thanks to the FCA you are getting something. The capital part of the redress (refund of premiums) gets 8% interest added to it.

    The longer it takes for a company to pay, the greater the interest payment is.



    Thanks for the explanation.


    To be honest I think a claim that's taken 3 years should be more than 8% interest - I'm getting £155.17
  • Nearlyold
    Nearlyold Posts: 2,371 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    viki61 wrote: »
    Thanks for the explanation.


    To be honest I think a claim that's taken 3 years should be more than 8% interest - I'm getting £155.17

    The regulator doesn't think so and you are actually better off than if the money had been paid to you three years ago as you are getting 24% more whereas if you had put the pay-out money in a typical deposit account three years ago you would only have got around 2% more.
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