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New State Pension starting amount and full record of qualifying years- trial service

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  • p00hsticks
    p00hsticks Posts: 14,466 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Well I found it incredibly easy, and I'm not anything special or unusual, so I still say I cannot understand why anyone would have a problem.

    Cheers fj

    And I'll still refer you back to my post #189
  • Well I found it incredibly easy

    Not doubting that you did. (And I got verified with no problems too)
    and I'm not anything special or unusual,

    Not doubting that you are not. (And I'm not anything special or unusual either)
    so I still say I cannot understand why anyone would have a problem.

    And that's where we differ. Some people *ARE* having difficulty getting verified for a variety of reasons. I know of one personally and I have read of others in this thread who have tried and failed. So I am able to recognise and accept that some people are having difficulties with it for no fault of their own.

    No system is perfect! There seem to be some flaws in the process which mean that some people cannot get verified. I've raised it with the Cabinet Office and MP, who are aware of this, but they are being very slow in coming up with an alternative solution for those people to get verified. The assumption seems to be that the vast majority of people will get verified with no problem, but I suspect that it's just a majority of people and that number is not as vast as the system designers believed.
  • gadgetmind
    gadgetmind Posts: 11,130 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    speedyrite wrote: »
    they are being very slow in coming up with an alternative solution for those people to get verified.

    The old Governent Gateway system worked just fine and didn't involve dealing with 3rd parties.
    I am not a financial adviser and neither do I play one on television. I might occasionally give bad advice but at least it's free.

    Like all religions, the Faith of the Invisible Pink Unicorns is based upon both logic and faith. We have faith that they are pink; we logically know that they are invisible because we can't see them.
  • JezR
    JezR Posts: 1,698 Forumite
    Part of the Furniture 1,000 Posts
    gadgetmind wrote: »
    The old Governent Gateway system worked just fine and didn't involve dealing with 3rd parties.

    Not considered robust enough these days at assuring identity.

    Third party is to avoid creation and maintenance of a government-owned identity database.

    Aim is to achieve 90% availability by April. Current methods tends to have most difficulty with younger people with lack of identity documents and less history of financial independence and older people with no active credit history and lesser prevalence of smart phones or tablets (although such problems can be manifested by an individual of any age).

    A fact I wasn't aware of until reading up on this system - one in eight driving licences remain the 'paper' type.
  • agarnett
    agarnett Posts: 1,301 Forumite
    edited 4 February 2016 at 11:14AM
    If you use this service, it means you are carelessly giving away personal data to unknown third parties.

    Do you know who controls the PostOffice? No I thought not. The first thing you have to ask yourself is which part? No-one knows what the UK post office is about anymore. Their computer systems are amazingly flakey. Many of their people are amazingly unreliable and have no interest whatsoever in you - you are one of thousands of customers whose queries we handle daily I was told by them yesterday - we can't make calls to all of them to tell them when our system is up and running again and their query has been solved and your parcel has been located. Those stiil there with a conscience are working against the tide. Generally the whole company offer is one that is mealy mouthed about all their services. Your post isn't safe with them and your data isn't safe with them. If they get sold off to God knows who, where will your personal data be then?

    Do you know Digidentity? Of course not. Someone in UK Government has given unknown persons based in Netherlands a free leg up to a seat at the table to feast on big data. Why Netherlands? !!!!!! has that to do with UK?

    And Verizon? An American company you think you know because their name pops up on your computer sometimes, but don't actually have a clue about?

    So, judged by the number of posters who say they have blundered into using Experian for this trial verification service, they are the people that posters think they know best and who posters think have already got their data. Well, news for you - they do not have your passport data or your driving license data or your GPS location data or your IP location data but they bloody well will do after you give them access via this service and put the App on your mobile.

    Why are any of these shysters "trusted" partners of the UK government? What does "trusted" actually mean in the context of this trial service?

    It means only one thing - that the UK government, unlike other responsible governments, does not wish to safeguard its citizens data security. It does not wish to invest in its own system like a responsible government would. It wishes to sell our security down the river to corporate interests by back door methods such as this.

    Are you all Tory voters? Go on then use the damned trial system and join all those who have willingly shackled themselves to the back end of the corporate bus. You voted for it.

    If not, stay away from it and keep your doors locked.
  • gadgetmind
    gadgetmind Posts: 11,130 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    JezR wrote: »
    A fact I wasn't aware of until reading up on this system - one in eight driving licences remain the 'paper' type.

    Not surprising. Both my wife and myself have paper licenses and no intention of switching.
    I am not a financial adviser and neither do I play one on television. I might occasionally give bad advice but at least it's free.

    Like all religions, the Faith of the Invisible Pink Unicorns is based upon both logic and faith. We have faith that they are pink; we logically know that they are invisible because we can't see them.
  • JezR
    JezR Posts: 1,698 Forumite
    Part of the Furniture 1,000 Posts
    The renewal requirement at 70 has the interesting effect that everyone over that age with a valid driving licence will have a photo one.

    I still have a paper one myself but I haven't moved house in 20+ years.
  • JezR wrote: »
    Aim is to achieve 90% availability by April. Current methods tends to have most difficulty with younger people with lack of identity documents and less history of financial independence and older people with no active credit history and lesser prevalence of smart phones or tablets (although such problems can be manifested by an individual of any age).

    Spot on! These are the groups of people I was generally referring to. My OH falls into the latter.
  • chris_m
    chris_m Posts: 8,250 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    JezR wrote: »
    I still have a paper one myself but I haven't moved house in 20+ years.

    Same here, but not for much longer - I start moving next week so, when I get to it in the long list of address change notifications I guess I'll have to have a photocard one.
  • fluffig
    fluffig Posts: 447 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I failed Experian verification as one of the questions they asked me was which company is your mobile phone contract with. They gave me a list of 5 companies, 4 of whom I had never heard of, and the other T-Mobile I knew I was not with. There was no option to answer a different question. So I picked one at random and failed the question.

    I sent feedback pointing out that most mobile phone companies (EE, O2, Voadfone etc.) were not on the list and so how was anyone with a mobile phone contract with them supposed to answer the question.

    To my surprise I received a personalised response within half an hour saying (paraphrased) they knew it was a problem, the answer is the source finance company for the mobile phone company, but they know that people don't know who that is, and they are trying to get a solution ...

    Took another hour and a half (no photo driving licence) to get verified eventually with one of the other companies. So much for the "it should just take 10 minutes" in the video !
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