Can't send email with 7.75MB movie attachment

pistonvalve

Hi all,


Just tried to send an email with an attachment (video 7.75MB) get an error message - not enough memory. My internet connection upload speed is 1MB/sec. Had no probs. receiving the attachment.


Windows7, live mail where is the problem? My ISP is BTinternet who use yahoo Mail.


Help please.


Mike.

Fightsback

Recipients email box full ?

Is it a windows error message or an email error message.

macman

Your download speed will be several times faster than your upload speed, that's why it's called ADSL.
Have you tried compressing the file to reduce the size?

kwikbreaks

There are often size limits imposed for attachments - I'd guess that yours is probably 10MB and the encoding puts your video over that. Put it up on a free file hosting site and send a link to it.

If MSE allows the link try https://mega.nz/

Just checked and your own limit is 25MB so it could be the recipients limit or maybe something else (memory doesn't really sound the right word for the issue I guessed at). Either way I still suggest using a file hoster. If you are going to do this often it may be worth setting up a Dropbox account and using that to share stuff.

pistonvalve

Thank you Fightsback and macman, I notice the email is sent back by the ISP? I received the email OK using the same ISP. Now my email protocol is POP, the recipient is IMAC. Problem here? My download speed is 20MB/sec - no probs. there. Not tried compressing the file - not sure how to do that and would the quality suffer?


Mike.

kwikbreaks

Video won't usually compress by any significant degree and re-encoding it will reduce quality

Cycrow

pistonvalve wrote: »

Thank you Fightsback and macman, I notice the email is sent back by the ISP? I received the email OK using the same ISP. Now my email protocol is POP, the recipient is IMAC. Problem here? My download speed is 20MB/sec - no probs. there. Not tried compressing the file - not sure how to do that and would the quality suffer?


Mike.

I assume you mean IMAP rather than iMac?

the protocol shouldn't make a difference, thats just how you pick up the mail from the server.

The most likely problem is that the recipients server has a limit which is blocking it. You could just upload it to a file sharing site then email the link for them to download it

pistonvalve

Thanks kwikbreaks, I've just opened an account on mega and uploaded the video how do I send the video to the recipient? Forgive me for asking basic questions!!


Mike.

Fightsback

pistonvalve wrote: »

Thanks kwikbreaks, I've just opened an account on mega and uploaded the video how do I send the video to the recipient? Forgive me for asking basic questions!!


Mike.

Send them the link:

https://mega.nz/#help/basics

and

https://mega.nz/#help/sharing

kwikbreaks

Right click on the video

Select get link

Select full link

Highlight the link (with its decryption key) and copy it

Paste the link into an email which you send to your friend

Here's a sample link

https://mega.nz/#!UA4Q2D6L!OuDk4gyFKYWyg8pUlfhdkVwC9qFcWL2Iw0fTrO_kV0s

pistonvalve

Just done that but the decryption key does not work!! do I have to send the key to the recipient?


Mike.