Why am i getting a refund?

edited 30 November -1 at 1:00AM in Water Bills
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Dharma_BunnyDharma_Bunny Forumite
133 Posts
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edited 30 November -1 at 1:00AM in Water Bills
I received a letter from Yorkshire Water today, informing me they are repaying a big chunk tomorrow by direct credit. I've had no previous correspondence from them about this and I had not requested any over payment to be refunded. And why have I overpaid more than £200 in the first place?
Have I missed something happening in the news about this or something?

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