Why am i getting a refund?

Dharma_Bunny

I received a letter from Yorkshire Water today, informing me they are repaying a big chunk tomorrow by direct credit. I've had no previous correspondence from them about this and I had not requested any over payment to be refunded. And why have I overpaid more than £200 in the first place?
Have I missed something happening in the news about this or something?

Cardew

Are you metered?


If so, you could have had over-estimated meter readings

Dharma_Bunny

Nope, no meter. We've been in this house for 4 1/2 years.