topping up the price to get a round £ back

Cycrow

Pollycat wrote: »

If someone gives you £10.20, how hard can it be to enter £10.20 instead of £10.00?

At Tesco, its harder to input exact amounts, because they have buttons for things like £5/£10/£20 etc. So you just press one button.

For a custom amount, you first have to press the custom button, then input it in manually.

i know i never bothered entering the exact amount and just used the shortcut buttons, but then i also worked out the changed rather than rely on whats on the screen .

This was made even worse when the custom amount button didn't work alot of the time so you had no choice

EmmyLou30

We used to get in trouble on the tills at Kwik Save for using up too much of our change from the tills (like we had any control over how customers paid!? or like it was our fault they never put enough £5 notes in the float to start with) as it costs the company money to get change from the banks. So we always had to ask customers for the odd 20p or whatever so we could give out notes and not change.
I do try and help cashiers in the same way out of habit even 20 years later but some just look back at you blankly and then say 'you've given me too much, the £10 will cover it' and it's easier not to argue than try and explain basic maths to them. Some (usually the younger ones) just don't seem to understand the concept. I guess these days most people use credit/debit cards so they don't get to pick up these little things.

JP08

Back in the days (circa 1982) when I worked in the holiday camp shop I was taught to count the change back to the customer, not just dump it in their hand with the receipt.

Eg changing a tenner for an 8.28 purchase (2p, 10p x2, 50p, £1) you'd say "Eight Pounds Twenty Eight", hand over the 2p, "Thirty", hand over the 10ps, "Fifty", "Nine Pounds", "Ten Pounds and your receipt". Sounds long winded, but with a little practice and getting the change out of the drawer in the correct order and lined up it took mere seconds. Despite it being an electro-mechanical till (and hand cranked during power cuts) could rattle through the a 40 or 50 morning camper queue (bacon, eggs, milk, bread, paper and, this being the '80s, fags) in about 15 mins flat.

peter_the_piper

One thing I have learned from our shop is that if you are running short of change, everyone will want it. If you have lots then you always get more.

teddysmum

Perhaps, hand over the note and extra coins with a comment like' This should save your change.'


I used to be a maths teacher and saw a decline in arithmetical skills, once calculators became more popular. Pupils would say that it was a waste of time learning arithmetic when a machine can do the job for you, but had to have it pointed out that they'd be lost if the calculator broke or they didn't know how to use the calculator correctly or wrongly entered a value. (Scientific calculators work 2+6x3 as 20, but basic ones give the answer 24 ).


There used to be a section of public exams which had to be completed without a calculator and I'm assuming this is no longer so.

20aday

I work in Retail and people will often give me the change to get £5 back (for example).

The only time I 'don't' is when we've run out of £5 notes and they don't want a handful of £1 coins.

happyc84

Thanks for the feedback on this, I will try have patience with the Sales Assistant, your right, if they are dealing with 1000's of transactions per day it's not easy. I used to work on a till when younger and smarter; and even then would forget to hand the goods to the customer after they had paid.

McKneff

in Thomas the Baker last Sat. I bought a cake and a scone.
The young lass bagged them up, went to the till and put the two separate amounts in and then came back again.
I couldn't believe she needed the till to add 2 things together, what a waste of energy and time.....

teddysmum

McKneff wrote: »

in Thomas the Baker last Sat. I bought a cake and a scone.
The young lass bagged them up, went to the till and put the two separate amounts in and then came back again.
I couldn't believe she needed the till to add 2 things together, what a waste of energy and time.....

Is that not necessary in order to provide an itemised receipt ?

System

20aday wrote: »

I work in Retail and people will often give me the change to get £5 back (for example).

The only time I 'don't' is when we've run out of £5 notes and they don't want a handful of £1 coins.

If a customer I serve does this and there is one fiver in the till, I lie and say I don't have any fivers as rather give it to a customer that requires £8 in change