topping up the price to get a round £ back

happyc84

Sales price £5:20.
I hand them £10 plus 20p in change.
looking for for a nice £5 :j

If I can try and explain; a couple of time when I've been charged just over a £10 note, I add the difference in change to help the assistant give me back a plain £5.

A few times they count of the original change and also had back the change I added on. grrrr.

Is this an out-of date practice, does anyone else have a method of this working for them.

peter_the_piper

Possibly run out of fivers?

dacouch

I get this a lot.

It's often easier to not explain it to them and just take the loose changes as some people's grasps of maths is very limited.

sheramber

Because they don't know to enter the amount tendered as the note amount plus the extra change. The till tells them what change to give based on the entered amount.

Many shop assistants do not know how to work out the change. The till works ot out for them.

We once went to buy from a shop whose till was not working. They had to phone another branch to ask what the price was as ther was only a bar code.

Then they had to get a pen and paper and do a subtraction sum to work out our change for £6.95 from £10.

Torry_Quine

I often do this and it's. rarely a problem

pmduk

If I do this I usually ask for the change I want, but I agree modern technology is eroding many basic skills, in particular my handwriting is more illegible than ever.

donnac2558

I do ask if they want the loose change? Supermarket tills usually do, local shop yes, others just look blank so I let it go.

Pollycat

sheramber wrote: »

Because they don't know to enter the amount tendered as the note amount plus the extra change. The till tells them what change to give based on the entered amount.

Many shop assistants do not know how to work out the change. The till works ot out for them.

We once went to buy from a shop whose till was not working. They had to phone another branch to ask what the price was as ther was only a bar code.

Then they had to get a pen and paper and do a subtraction sum to work out our change for £6.95 from £10.

If someone gives you £10.20, how hard can it be to enter £10.20 instead of £10.00?

The till will show amount of change to give = £5.00

When I worked in a shop and a pub many years ago, if an item was £6.95 and you were given £10.00, I would think 'OK, £6.95, take a 5p out of the till and think £7.00, then £1 coin think £8,,,' and so on.

[Deleted User]

Back when I worked at Boots we had to have a maths test before we could be let loose on the till. I guess some shops don't do that and just employ numpties

Bettie

Our tills don't have the facility to enter what the customer gives, it's also extremely fast paced and some people give over a note and I go to give the change then they start counting the oddsies too late!! by then I am onto the next customer. They also do extremely strange amounts which sometimes make no sense to me and it also breaks my concentration as I have already worked out the change and have it in my hand. ( people pay with notes change and vouchers which the till won't add up)
there are times when I've been on a till for 12 hours without a break, by then I can't add one and one...

tomtontom

Bettie wrote: »

Our tills don't have the facility to enter what the customer gives, it's also extremely fast paced and some people give over a note and I go to give the change then they start counting the oddsies too late!! by then I am onto the next customer. They also do extremely strange amounts which sometimes make no sense to me and it also breaks my concentration as I have already worked out the change and have it in my hand. ( people pay with notes change and vouchers which the till won't add up)
there are times when I've been on a till for 12 hours without a break, by then I can't add one and one...

Bettie makes an excellent point. It's not about the staff being "numpties", but more that when you're doing it all day even the brightest spark can become number blind.

Personally I like getting change so I can add it to my big change bottle