EE retention offers, any experience?

My one-year with EE expires next month and while I don't want the hassle of changing providers, if it means saving £100+ then I'll go for it. Has anyone had experience of EE's offers to retain customers when you phone them to talk about leaving?

What might I expect from them? I think I will be reverting to something roughly around £10/month + LR.

Comments

  • Joyful
    Joyful Posts: 2,429 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I changed this week to BT. The next day EE called and offered to drop my broadband and calls down to £23. This was from £30. I advised as BT was £27.99 with £100 Quidco and £100 Sainsburys voucher that they couldn't tempt me to stay.
    Self Employed, Running my Dream Jobs
  • shaggy
    shaggy Posts: 1,035 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    EE are being very stubborn on Retentions deals at present. I'm beginning to regret cancelling my 3 One Plan !
  • teralin
    teralin Posts: 138 Forumite
    My contract for home broadband and line rental comes to a end mid Feb. I phoned EE to ask what they could do for me and I was offered £14.50 a month to include line rental, weekend calls and unlimited broadband. This was a good deal for me as I rarely make calls from the landline.
  • prowla
    prowla Posts: 13,885 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I got some kind of a reduction from them on my last renewal.

    However, now they're (soon to be) part of BT, I think I'll be moving elsewhere regardless.

    Probably the same with my mobile phones too.
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