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Ebay Problem
Comments
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As well as what George says, are you certain that you have got the same phone back?
For example, is the IEMI number the same?0 -
I can't be 100% sure , i refused the delivery .
i spoke on the phone m8.
He was ok on phone just said that , he'll look at listing and the faults i put down.
But agreed about him taking apart phone
I've never taken phone apart so, can't be sure....
Thanks for all the advice , think i'll just let eBay deal with him0 -
Earlier you said:
Now you say:But instead of contacting me when these faults arose, he took it to a shop and got them to take it apart etc .
Did you give him permission to get the phone dismantled or not?But agreed about him taking apart phone
I'm not sure how ebay will treat a refused return.i refused the delivery .0 -
If you open a case-aren't you asked to accept a return? Where are you with the case?0
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opps meant to say i didn't agreed to him taking apart phone.... The Man at eBay agreed that he shouldn't be opening phone unless i allow it
When he messaged me thru eBay , i said i wasn't accepting returns until eBay had made a decision.
He opened a case , we had 8 days from the 18th Nov to come to an agreement before eBay made a decision0 -
Have you responded in the case?0
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Yes..
Just said
a: Sold as Listed "For Parts Not Working"
b: Im more than happy for Ebay to make a decision on this case
c: I will not accept returns until eBay have made a decision.
d: I never gave permission for phone to be taken apart
e: Phone was listed to best of my knowledge
These are in no order...
Thanks for all the help0 -
This would make more sense in the ebay board as you will get more responses.
However, if ebay decide in favour of the buyer they will get a refund as a refused return satisfies the return requirement.
The issue with selling for parts or repairs is that to be safe that is all a seller should state, ie it is not working. The moment other infois supplied that implies parts do work, or only certain faults were found - which leaves a seller open to a SNAD claim.
depending of exactly what the listings said, I think this could go either way.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
10 days to realise it wasn't what he wanted! Are you sure!!!“Learn from the mistakes of others. You can never live long enough to make them all yourself.”
― Groucho Marx0 -
pendragon_arther wrote: »10 days to realise it wasn't what he wanted! Are you sure!!!
Thats what I thought. What an idiot :eek:If you change nothing, nothing will change!!0
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