Car tax refund paid short by DVLA

Peterpan18

dannyrst wrote: »

All this for circa £30? Do an hours overtime or something and chill.

You dont get "overtime" on a pension, hence that £30 means a lot to me!

Peterpan18

facade wrote: »

To avoid this sort of thing, you can do the change of ownership online and keep hold of your paperwork.

You fill in the new keepers details, and tick a box to say that they are a trader, (or not if they are the purchaser) then the refund and "you are no longer the keeper" comes within a few days.

I found that you could do this the other day but isn't it a quite recent thing?

facade

Yes, most people don't know about it yet, and pay for a stamp to send the V5 back.

This way, you keep the V5 with the new keepers address, signature & dates, and get the transfer started as they pull off your drive.

david_a

Chances are your documents got lost in the post. Not DVLA's fault.

Peterpan18

david_a wrote: »

Chances are your documents got lost in the post. Not DVLA's fault.

I am quite sure your right and it happens, what annoys me is I can produce irrefutable proof that the section was completed by myself and the Dealer, there are no penalties against the car for the period so no one is trying to avoid anything.
I get further infuriated when I think that DVLA had the tax on my old car for May, and the tax on the replacement car for May and then for my old car, the tax for June from me and the new owner so DVLA for the two months actually received 4 months road tax.
They then say that they will not give me back one month because a bit of paper got lost- going to lie down now as the blood pressure is going up.......

SuperAllyB

I believe your story and DVLA service is often very poor, but how can you irrefutably prove when the V5C/3 was signed?

Peterpan18

SuperAllyB wrote: »

I believe your story and DVLA service is often very poor, but how can you irrefutably prove when the V5C/3 was signed?

I have a photocopy of the V5C/3, signed, stamped and dated by the Dealer, confirmation from DVLA records when we took ownership of the other car and when the cherished plate was moved across, I think that is enough "proof".

d123

Peterpan18 wrote: »

I have a photocopy of the V5C/3, signed, stamped and dated by the Dealer, confirmation from DVLA records when we took ownership of the other car and when the cherished plate was moved across, I think that is enough "proof".

How does that prove what date you posted it to the DVLA?

xHannahx

The refund is based in the 12 month price, 6 month tax has a 10% fee added on which is non refundable.

Peterpan18

d123 wrote: »

How does that prove what date you posted it to the DVLA?

Stupidly it doesn't but I did say in my previous post "I can produce irrefutable proof that the section was completed by myself and the Dealer".
In hindsight (yes we all have 50/50) I should have sent it "signed for", never though their was a need to do this as I have never had a problem before-lesson learn't!