PLEASE HELP! windows 10 critical error

surfsister

I am unable to access my start menu and cortana as my computer contiually says critical error we'll try to fix it next time you login but it never does!!! an y ideas please?

heard this is a common windows 10 error - wish I'd never downloaded it now. can I remove it and get my start menu back????

JJ_Egan

Not seen that message for years .
Can you boot to Safe Mode ??

hans_2

PAGE 92 OF 126 Microsoft Community thread

In reply to Canprof's post on October 16, 2015
I don't work for Microsoft. To my knowledge, MS has been silent on this issue. I'm just another poor slob trying to help. The fix that I used, and that others seem to have used, all of them successfully, is to follow this link:
Windows 10 ISO file
Follow the instructions to download the correct MediaCreationTool (32 or 64 bit), run the tool, select "Upgrade this PC" when prompted, then let it do its thing. Win10 will completely update itself. So far, everyone who has reported trying this has been successful.
Luckily this suggestion actually worked for me (64-bit, AMD). Thanks Canprof. It took several hours with no intervention and now it is working smoothly - the start button, Edge, and even Chrome does not lock up. What a relief; hope it lasts! I did not turn off Norton, either.

grumpycrab

Or if you really want to go back AND you upgraded within the last month...

You need to get to Boot to Advanced Startup Options. This page tells you how to do that (look for screens near the top with "see more recovery options")
https://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html
TO GET THERE start off with OPTION 1 which accesses Settings (Windows key + I is the shortcut).

surfsister

thanks all sorted!!! googled a bit and it's a a common windows 10 problem and a 'patch' is being devised!!!!! great another upgrade that doesn't work!!

surfsister

JJ_Egan wrote: »

Not seen that message for years .
Can you boot to Safe Mode ??

no windows 10 removed the f4 function to safe mode!!!! (or whatever one it was)

I_have_spoken

• heard this is a common windows 10 error
• wish I'd never downloaded it now
• it's a a common windows 10 problem
• another upgrade that doesn't work!!
• windows 10 removed the f4 function to safe mode!!!!

Quality trolling

JJ_Egan

(no windows 10 removed the f4 function to safe mode!!!! (or whatever one it was) )

Well i never knew that good job my win 10 is perfect otherwise i could have spent hours pressing F8 .

debitcardmayhem

surfsister wrote: »

no windows 10 removed the f4 function to safe mode!!!! (or whatever one it was)

I suppose you lost the recovery disc you created when (sorry before) you started using it, that would allow you to recover????

brush6136

I upgraded from 8.1 to 10 much against my better judgement, 10 days after the release in July. Only did it 'cos most people I know are aware I worked in IT for 40 years & had been upgrading & got a swathe of questions. My machine is new < 12 months had a few issues including this one & rolled back. Waited till October & upgraded again. Things much better this time & 3 weeks of flawless running until this morning & this business of Cortana & Start Menu Critical error etc.

Found a suggestion on YouTube which has worked for me I think there may be multiple potential solutions as it depends where in the menu system the problem lies. However this is what I did.

Once you've logged in & you got the message fire up Windows Explorer from one of the icons on your desktop there are at least two (This PC & the one with your user name). Select the file menu on the left side, then Open command prompt/Open Command Prompt as administrator.

On the command line enter the following at the prompt:-

sfc/scannow

followed by pressing the enter key. This will take a while maybe as long as an hour or more - I went shopping.

Make sure before you close the command line box that the process has completed.

Reboot (logging off is not enough) then logon in the normal way.

As I said there is no guarantee with this it depends exactly what has gone wrong with your system. There are other methods posted on the Microsoft Community forums.

In my case a few of the modern apps stopped executing a day or two beforehand. Running the System File Checker while it may not say there are errors certainly worked for me (unless it was an almighty fluke). Good Luck.

surfsister

no never had a recovery disc - i bought a heavily discounted model at john lewis which came with a free micro 10 download and I didn't at first but succumbed very silly I know!!

thanks brush will remember if i need it again. i pressed restart with the windows button and it has cleared it so far!