yahoo e mail

beattiesman

I have a new mobile number & forgot to change it on my yahoo email account .I can no longer log in as it sends the verification number to my old mobile number how do I get round this problem,i have tried creating a new account but it says this email address is already taken .I can still acess my emails on my mobile so its not logged out on there but cant find how to get into account on mobile to change phone details .

almillar

Can you get into the settings via your mobile then, and update your number through that? I take it we're talking about two factor authentication.

macman

You can't create a new account with the same email address. If that's what you want to do, you have to use a new address.

mr_fishbulb

I'm not sure how to change the number on you two-factor authentication, you'll probably need to get in contact with Yahoo for that.

However, you can still get access to your email whilst you are sorting out your phone number change. Yahoo doesn't apply two-factor authentication when you connect via pop/IMAP (which makes you question what the point of it is).

Here's the first page that came back when I googled yahoo imap thunderbird - http://pop2imap.com/yahoo_thunderbird.php

Thunderbird is a free email client.

IMAP is a way of accessing emails (choose that over POP3 as POP3 has the risk of accidentially downloading your emails and deleting them from the server).

grumpycrab

beattiesman wrote: »

I can no longer log in as it sends the verification number to my old mobile number

Have you tried Alternate email address or Secret questions?
https://help.yahoo.com/kb/SLN14698.html