We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
Should I have heard ANYTHING from Halifax?-Mystery Now Solved!!
Comments
-
The number on the website is for Telephone Banking.
The direct number for the Online Applications team is 0800 056 0035.0 -
Did you pick a branch?
It would then normally generate a sort code and account number based upon that?This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
Hi Heng Leng,
Yes,I chose a branch.Don't remember seeing a sort code at that point.About to phone them now.
It sounds like I have done something wrong....
Never mind.SPC #36 :staradminx 8.SPC7=£751.10 SPC8=£651.04 SPC9=£843.00 SPC10=£872.76
Pinecone £301,Valued Opinions £10.500 -
Well,I have just phoned Halifax.
The man I spoke to,after checking a few of my personal details,said I should have got an email with my sort-code shortly after applying.He said,based on my details,he can see there is a profile for me,but he cannot access it-only the "online banking" team can do that,and they are not open on a Sunday.
He offered to start a new application for me,but reminded me of credit serches if one has already been done this week.
I will wait til tomorrow.No problem.SPC #36 :staradminx 8.SPC7=£751.10 SPC8=£651.04 SPC9=£843.00 SPC10=£872.76
Pinecone £301,Valued Opinions £10.500 -
I have just got off the phone to Halifax.
The lady I spoke to said she could see I had made an application on 9th November,and would just check to see what was going on.
She got back to me a minute later and explained that my application had been " caught in a loop".She explained that what happens is when an online application is made,"the system" generates a status,then sends an email.Sometimes (like this time),the system gets trapped in a loop trying to generate a sort code.She said it is a known issue,and apologised.
Gave me my sort code and account number,told me I am now able to set up online banking and use my account.My card and PIN have now been ordered :j.SPC #36 :staradminx 8.SPC7=£751.10 SPC8=£651.04 SPC9=£843.00 SPC10=£872.76
Pinecone £301,Valued Opinions £10.500
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.9K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.7K Spending & Discounts
- 246K Work, Benefits & Business
- 602.1K Mortgages, Homes & Bills
- 177.8K Life & Family
- 259.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards