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Can anyone speak Italian please?

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Comments

  • soolin
    soolin Posts: 74,431 Ambassador
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    jwil wrote: »
    Just standard airmail. Paypal have supplied a tracking number but it doesn't work on RM site.

    I've sold absolutely loads to Italy over the years, and have never had a problem until now.

    Standard airmail doesn't have any tracking so it looks like paypal have merely confirmed postage was purchased.

    All you can really do is refund before the case is closed against you, unfortunately without tracking you can't win a paypal case.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • jwil
    jwil Posts: 22,481 Forumite
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    soolin wrote: »
    Standard airmail doesn't have any tracking so it looks like paypal have merely confirmed postage was purchased.

    All you can really do is refund before the case is closed against you, unfortunately without tracking you can't win a paypal case.

    I know it doesn't. The number they've provided does look like a RM tracking number though, it just doesn't work on the track and trace website.

    The case says it's with the buyer at the moment so I'll wait until it comes back to me and then refund.
    "Good financial planning is about not spending money on things that add no value to your life in order to have more money for the things that do". Eoin McGee
  • martindow
    martindow Posts: 10,627 Forumite
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    Does it track here?

    http://www.poste.it/online/dovequando/home.do

    Put the number in the box and click Cerca. Come back if it says anything you don't understand.
  • jwil
    jwil Posts: 22,481 Forumite
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    No, it doesn't track there either.
    "Good financial planning is about not spending money on things that add no value to your life in order to have more money for the things that do". Eoin McGee
  • jwil
    jwil Posts: 22,481 Forumite
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    Well the case has closed.

    Although it says on the case they can't find in my favour, I haven't refunded, and they've released the hold on the money.

    I think the buyer has closed the case, presumably as it's turned up.

    However, he has left positive feedback which says it didn't turn up due to the Italian postal service.

    No idea what's happened there!
    "Good financial planning is about not spending money on things that add no value to your life in order to have more money for the things that do". Eoin McGee
  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    jwil wrote: »
    Well the case has closed.

    Although it says on the case they can't find in my favour, I haven't refunded, and they've released the hold on the money.

    I think the buyer has closed the case, presumably as it's turned up.

    However, he has left positive feedback which says it didn't turn up due to the Italian postal service.

    No idea what's happened there!

    He might just be a realistic Italian buyer who knows how awful their postal system is and has decided to take the hit himself.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
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    What did you sell him? A CAPS LOCK release key?
  • jwil
    jwil Posts: 22,481 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    soolin wrote: »
    He might just be a realistic Italian buyer who knows how awful their postal system is and has decided to take the hit himself.

    Judging by his feedback left for others and messages he sent I don't think so. I think it's turned up.

    I've sold a lot to Italy over the years and not had any problems, but it does take longer than a week to get there!
    "Good financial planning is about not spending money on things that add no value to your life in order to have more money for the things that do". Eoin McGee
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