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New build - No Fibre

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  • I knew about this before I exchanged, I just presumed there would be a method to fix it (and I still presume that I will be able to get it sorted - always look on the bright side and all that).

    I could understand it if I was in a rural location, but I am not and it is the fact that everywhere else has it for miles around.

    The exchange is also further away than the cabinet.

    Thanks for all your help.
  • clint_S
    clint_S Posts: 366 Forumite
    It took over a month to get phone lines installed, yet alone fibre connection. Yes all the estates around us has fibre yet I'm not expecting connection until next year.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What line speed are you predicted to get using a direct exchange line on ADSL?
    No free lunch, and no free laptop ;)
  • Gordon_Hose
    Gordon_Hose Posts: 6,259 Forumite
    Debt-free and Proud!
    I’ve been told I have an Exchange Only (EO) line what does that mean?
    The vast majority of UK premises are connected to a green roadside cabinet which then connects to the local exchange. However, a small proportion of business and consumer properties are served directly by the local exchange rather than by a green cabinet – so called “exchange only” lines. It can prove more challenging to bring fibre broadband to properties served by exchange only lines, but Openreach is busy working on solutions to achieve this.

    Can I change my exchange only (EO) line connection so that it goes via a cabinet?
    We are busy looking at solutions to provide Fibre service to EO lines via existing cabinets as well as creating new cabinets for EO lines. The network over which fibre broadband is provided is bespoke, and all premises are served from dedicated fixed distribution points. Many lines are connected via their own overhead or underground link to a nearby green telephony cabinet. Exchange Only lines, by their very nature, are not connected to green telephony cabinets, instead being connected via their own bespoke fixed link directly to the local exchange.

    From here: http://www.superfast-openreach.co.uk/faq/

    Looks as though Openreach are looking at solutions to provide fibre to EO lines. Could be a long time in coming though - knowing OR.

    As Macman states, what's your estimated ADSL speed?
  • jbainbridge
    jbainbridge Posts: 2,027 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    The main problem is that you as a consumer are unable talk to Openreach. Also the developer will have no say in how the lines are connected - this will be Openreach's decision.

    How far are you from the exchange and what is the estimated speed? I'm not far from the exchange - maybe 1/3 mile - we get 15mb download. I'm not going to worry about fibre for now.
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