New build - No Fibre

intmstan

Hi,

I am due to compete on my new build property in the middle of January and was aware at the time that I reserved and exchanged that the road would not be fibre broadband ready.

I have since found out that this is due to my property being connected directly to the telephone exchange rather than to a Fibre ready cabinet, of which there are four within two miles apparently. All of the surrounding roads have both Fibre through Openreach or whoever and Virgin Media so it seems to me just pure laziness on the part of Openreach that they are connecting to a cabinet just direct to the exchange.

I've googled around and can see that some people make the case that it should be the developer (Rowland Homes in my case) who foots the bill for this - they aren't prepared to discuss the matter with Openreach and they say it is Openreach's responsibility.

Does anybody know any methods I could use to try and get openreach to connect to the cabinet rather than direct to the exchange?

or

Has anybody bought a new build in an area where fibre optic was everywhere but where the new houses were, and how long did it take for openreach to pull their fingers out and connect?

Thanks

libf

It's up to the developer to put the infrastructure in place at the start of development. I'm also moving to a new build in January, but the developer has liased with OR to have fibre to the property laid.

You can try checking if you're in one of the areas which is being up graded for fibre as part of the national funding. Try asking at https://www.thinkbroadband.com

theartfullodger

intmstan wrote: »

.......Does anybody know any methods I could use to try and get openreach to connect to the cabinet rather than direct to the exchange? ...

Yeah: Tell developer no deal unless they sort that for you: & be prepared to walk away, even though it costs you,,,

chris_m

How far is the development from the exchange?
If the exchange is closer than any of the four fibre cabinets then you would very likely get a faster broadband from the exchange than from the cabinets - which only move the exchange-based kit closer to the customers by using fibre to get the connection as far as the cabinet, then copper for the remainder of the distance.

gazter

Ofcom do not allow fibre from directly connected lines, or at least they never used to.

marksoton

intmstan wrote: »

Hi,

I am due to compete on my new build property in the middle of January and was aware at the time that I reserved and exchanged that the road would not be fibre broadband ready.

I have since found out that this is due to my property being connected directly to the telephone exchange rather than to a Fibre ready cabinet, of which there are four within two miles apparently. All of the surrounding roads have both Fibre through Openreach or whoever and Virgin Media so it seems to me just pure laziness on the part of Openreach that they are connecting to a cabinet just direct to the exchange.

Have you seen the latest premium prices that are on FB from the two providers you mention?

I wouldn't touch it with a barge pole unless i ran a business with serious amounts of data transfer. And even then there's prohibitive data limits.

You've had a lucky escape in a way!

[Deleted User]

I must be in a funny mood, 'New build no fibre' had me imagining roughage problems.

bigfreddiel

theartfullodger wrote: »

Yeah: Tell developer no deal unless they sort that for you: & be prepared to walk away, even though it costs you,,,

That should really frighten the developer! They may never be able to sell it!

Good luck with this tactic!

Cheers fj

chanz4

two years before our new build had it available

AdrianC

gazter wrote: »

Ofcom do not allow fibre from directly connected lines, or at least they never used to.

Better tell Openwound that fairly sharpish, because there's loops of fibre freshly hanging from poles outside most properties in this village, and we're all connected directly to the exchange.

Actually, on second thoughts, don't you bloody dare tell them.

rusty_f

gazter wrote: »

Ofcom do not allow fibre from directly connected lines, or at least they never used to.

That's not strictly true. Exchange only lines are a pain (I'm on one), but because there is no cabinet between you and the exchange they cannot provide you with FTTC. From the exchange to the cabinet, there is fibre optic cable, but from the cabinet to your house it is copper cable, and they run VDSL over that part.

I think what you are referring to is that Openreach aren't allowed to use VDSL from within the exchange. This would seem like the logical thing to do as most people on EO lines (not all) live fairly close the exchange so could get a FTTC experience. However, Ofcom don't allow VDSL in an exchange as it could interfere with standard ADSL signals.