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TalkTalk customer, received there email today, should i cry?
trinidadone
Posts: 3,388 Forumite
I am one of four million others who is a talktalk customer. I received a email today from the company, relating to the cyber attack the company received on 21st October 2015.
The email tells me, my credit card information or bank account details have not been taken by hackers - good news i say!!!!
and then the bombshell.
Hackers have taken my name, my address, my registered email address and my telephone number (its not confirmed, if this is my landline number, my talktalk mobile number or both).
I am angry towards tyalktalk for not keeping my details safe, and i am deeply concerned criminals have my details.
whats worse, i cant even tell if this email is from talktalk. My trust with this company is at rock bottom.
Thank you talktalk for messing up on the third occasion!!
The email tells me, my credit card information or bank account details have not been taken by hackers - good news i say!!!!
and then the bombshell.
Hackers have taken my name, my address, my registered email address and my telephone number (its not confirmed, if this is my landline number, my talktalk mobile number or both).
I am angry towards tyalktalk for not keeping my details safe, and i am deeply concerned criminals have my details.
whats worse, i cant even tell if this email is from talktalk. My trust with this company is at rock bottom.
Thank you talktalk for messing up on the third occasion!!
Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!
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Comments
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I'm a TT customer but I've not had one of these emails.Debt 30k in 2008.:eek::o Cleared all my debt in 2013 and loving being debt free
Mortgage free since 20140 -
I guess, compared to ytourself, i should be lucky that i have received this information. it has taken this company almost three weeks to tell me this.
I am really concerned to be honest, this is the third time this company has experienced hackers, the last time was December 2014.Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!0 -
Interesting article here
http://www.theregister.co.uk/2015/11/03/talktalk_incident_management_review/
If you don't find joy in the snow,
remember you'll have less joy in your life
...but still have the same amount of snow!0 -
They took 10 days for them to even look at the email I sent to their cyberattack email address.
I got pretty standard reply back, expected guff. Anyway I switch ISP tomorrow.0 -
Jack_Griffin wrote: »They took 10 days for them to even look at the email I sent to their cyberattack email address.
I got pretty standard reply back, expected guff. Anyway I switch ISP tomorrow.
ok, why are you switching to, may i ask, what do you get?Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!0 -
Dido the CEO needs to step down, from a ĉustomer perspective nothing has improved, security and call centres have got worse.SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe
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They are offering all customers a choice of free upgrade. Will be announced today. No details yet - in half yearly report.Being bored is so boring Im bored of it... :rotfl:0
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