unfair negative score -help

summertime67

hi hope someone can help

im trying to get a mortgage and just spoken to an advisor who recommended i check my credit score (which has always been good) only to find that its now only 617!

i had a problem with a well known mobile company and cancelled my contract, after some deliberation they agreed to cancel it (10 months ago) but on my credit report it is showing as none payments and says its 515 in default. if i phone them can they get this removed, if they still dispute it and i pay it will this improve my score?

how do i sort this mess out anyone please?


I also have over 30k debt and it says that it goes down after 30 so if i pay off some of it to take it under the 30 does anyone know what difference that will make and will it raise my score enough to get a mortgage

ViolaLass

The score is irrelevant, it's only the information that matters. Get the phone thing sorted.

summertime67

how do i do that?

Vikipollard

What do you have in writing from the phone company confirming they have cancelled the contract - and did they write to say that it was done without need for you to buy yourself out of it?

summertime67

i dont think i have anythign anymore, it was a phone conversation that i naively thought was enough. im going to ring tomorrow and ask for all the recordings of the conversations i had about it

Thrugelmir

summertime67 wrote: »

I also have over 30k debt

Going to have more of an impact on your mortgage application than a mobile phone contract dispute.

As far as a lender is concerned your debt will be the issue not your "credit" score. As lenders will score you themselves. Not use arbitary ratings that have no commercial value.

MEM62

summertime67 wrote: »

hi hope someone can help

im trying to get a mortgage and just spoken to an advisor who recommended i check my credit score (which has always been good) only to find that its now only 617! So what? It's only a randomly generated number with no real meaning.

i had a problem with a well known mobile company and cancelled my contract, after some deliberation they agreed to cancel it (10 months ago) but on my credit report it is showing as none payments and says its 515 in default. if i phone them can they get this removed, if they still dispute it and i pay it will this improve my score? Sounds like they didn't cancel it. You need to speak the them to find out what they may or may not do. In my experience, if it is Vodafone, do not expect any cooperation.

how do i sort this mess out anyone please?


I also have over 30k debt and it says that it goes down after 30 so if i pay off some of it to take it under the 30 does anyone know what difference that will make and will it raise my score enough to get a mortgage Your 'score' will have no impact on your ability to get a mortgage. The £30K of debt is likely to be a problem though. What do you have in terms of a deposit?

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summertime67

i spent the day yesterday trying to sort this out, mortgage brokers are telling me i wont get a morgage as the lenders wont look at me if i have a default on my credit report- there are only a limited number of lenders who will give me a mortgage as im a foster carer and most lenders dont understand out finances

spoke to the comany (you guessed it mem62) they were less than helpful and told me they are sending me out a deadlock letter whatever that means, but they say they believe their records are correct and that they will not be removing it from my records

is there anything else i can do, i have been told to put in a formal complaint to the communication ombudsman but will this help although i have no idea how i even go about this

Brock_and_Roll

If you didn't have the £30k of debt, I am pretty sure a default due to a dispute with a mobile company would be verging on irrelevant.


Where is your deposit coming from? What % is it?

JimmyTheWig

summertime67 wrote: »

spoke to the comany (you guessed it mem62) they were less than helpful and told me they are sending me out a deadlock letter whatever that means,
...
i have been told to put in a formal complaint to the communication ombudsman

The deadlock letter means that you and the company can't reach an agreement (in a reasonable timeframe).
In practice, what this means is that you are allowed to take the issue to the ombudsman.

but will this help

If what you've said in this thread is true then it sounds worthwhile. The lack of proof may be an issue, but the ombudsman may be better placed to get records from the phone company than you are.

HappyMJ

The deadlock letter can also be used to add a note to your credit file showing the debt is in dispute.