Cannot change supplier because of smart meter

[Deleted User]

Yes that would be the answer.Let the new supplier stump up the £100 expense for getting out a contractor and a new meter installed.I m not sure they would be so keen though. Maybe thats a question for the Reps on here to answer , Eon/Npower or even Joyful from BG if their companies will switch for free, the legions of people who ve fallen for the free smart meters with Utilita and Ovo. I ve met a few ,( we read a few Ovo smart meters ) who are fed up with the meter when it go s wrong..Imputing a huge code number of 40 to 60 digits would do my head in

Thunderballs_2

C_Mababejive wrote: »

To all those thinking about utilita prepayment meters, think again. They are a nightmare as they are not industry standard as used by most/all other energy companies.

Utilita sales staff commonly target possible low income areas with claims of cheaper gas/electric.

Its your choice...

I think once your signed up with them there is at least a 1 possibly 2 year contract??

I cant agree. They have been a great company for us but it is clear from what you and others say there are some problems.

They appear to be ahead of the curve on the technology and that technology works very well for us.

azzadle

C_Mababejive wrote: »

Its your choice...

I think once your signed up with them there is at least a 1 possibly 2 year contract??

Be very careful posting something you aren't sure about, because on this occasion you're incorrect.

[Deleted User]

azzadle wrote: »

Be very careful posting something you aren't sure about, because on this occasion you're incorrect.

Thank you, can you confirm that Utilita or Ovo don t specify a one or two year contract with their smart prepayment meters ?

chanz4

Would be ashame if the meter box got flooded, it would cause a software crash lol

SoWhatIsNext

I'm in the process of switching away from Utilita to EDF.

EDF will replace your meters for free and there is no exit fee if you decide to switch again later.

advantix

EON will swap the utilitia pp meter for a standard one quite quickly as far as i am aware

Former_E.ON_Company_Representative:_Malc

sacsquacco wrote: »

Yes that would be the answer.Let the new supplier stump up the £100 expense for getting out a contractor and a new meter installed.I m not sure they would be so keen though. Maybe thats a question for the Reps on here to answer , Eon/Npower or even Joyful from BG if their companies will switch for free, the legions of people who ve fallen for the free smart meters with Utilita and Ovo. I ve met a few ,( we read a few Ovo smart meters ) who are fed up with the meter when it go s wrong..Imputing a huge code number of 40 to 60 digits would do my head in

Sorry sacsquacco, missed your question before. Where customers switch to us with a Utilita Smart Meter, we'll need to change the meter. We'll fit one of our prepayment meters in its place. We don't charge to do this.

advantix wrote: »

EON will swap the utilitia pp meter for a standard one quite quickly as far as i am aware

Once a switch has gone through, we'll contact the customer asking them to arrange an appointment at a mutually convenient time for this work to be done. Depending on the availability of technicians, this is done fairly quickly after the customer contacts us.

Hope this explains.

Malc

Wolf3

Yes that would be the answer.Let the new supplier stump up the £100 expense for getting out a contractor and a new meter installed.I m not sure they would be so keen though.

I perfectly agree the new supplier shouldn't be happy, as the OP pointed out his preferred supplier aren't obligated to change the meter, any of the big six have to. The solution i gave is the only way with current legislation for the OP to switch to his preferred supplier. I would hope the OP would give some consideration for staying with one of the suppliers who would do this work for him.

C_Mababejive

azzadle wrote: »

Be very careful posting something you aren't sure about, because on this occasion you're incorrect.

I'll try not to worry about it. To err is human..as they say.