Is Virgin Media 2mb Broadband any good.

Ypaymore

londondulwich wrote: »

If you agree to give your land line rental to a company other than BT, ( Pipex, Tiscali, Talk Talk etc) and if in the future the contract you agreed to with that company becomes uncompetitive, changing to a cheaper provider will cost £125 at current BT rates.

Additionally the 'cheap' or 'free' broadband providers who insist on having control of the landline typically exercise exhorbitant connection charges on top of expensive call charges.

If you go back to BT from a non cable supplier and the line is fully working they want charge £125, although they will tie you to a years contract.

If you move from cable to BT you have always had to pay connection,unless the premises previously had a BT line and it had not been taken fully out of service,and the wiring etc was still in situ.

BT now charge 6p connection charge for chargeable calls the same as Talk Talk /Virgin Media does.

londondulwich

Ypaymore wrote: »

If you go back to BT from a non cable supplier and the line is fully working they want charge £125, although they will tie you to a years contract.

If you move from cable to BT you have always had to pay connection,unless the premises previously had a BT line and it had not been taken fully out of service,and the wiring etc was still in situ.

BT now charge 6p connection charge for chargeable calls the same as Talk Talk /Virgin Media does.

I phoned BT customer services :0800 800 150, the information I was given was that there is a charge of £124.99 should you wish to return your land line rental to BT, if the previous company (Virgin/Onetel/Plusnet etc...) altered the wiring at the exchange. The company need not only be a cable provider, for instance, I understand that Tiscali customers will face this bill.


So the question to ask a new provider is whether they will change the exchange wiring.

A_Nice_Englishman

I think we might be getting confused over two different things here.

'Unbundling' is where a company other than BT installs their own equipment at the telephone exchange and transfers your line to that. I think this is what BT customer services meant by 'altered the wiring at the exchange'.

Alternatively, you can decide to pay your line rental to a company other than BT but stay on BT's exchange equipment. This will be the only choice in many cases as only a minority of exchanges are unbundled (i.e. have other companies' equipment in).

I imagine that BT would charge for taking back an unbundled line since that would involve rewiring at the exchange and perhaps providing extra equipment if they had no spare capacity.

Just taking back the line rental would only involve the customer service operator ticking the appropriate box on his/her computer screen.

Portlandbill

Thanks everybody for your contributions.

If i took BT at the new address its likely that i would have to pay full connection charge,as BT line there has not been used for over a year. Where as Virgin Media will only charge me £25 connection.

A_Nice_Englishman

When I moved into this house the BT line hadn't been used for some years according to the BT customer service operator. She warned me that if 'significant work' was involved then I would have to pay the £125.

As it turned out, my internal wiring was fine but it took an hour or so's work in the street to get my line working. I wasn't charged.

Saeed

I have Virgin cable 2mb bb and have found it OK, my major gripe is the recent throttling being imposed if you exceed 350mb download in a day. I do this quite easily some days when i am watching sliders or other streaming video content and they cap the connection to 1mb bb. Why the heck am I paying for 2mb bb virgin if you're only going to give me 1mb bb:(

The_Wink

Virgin - :rotfl:

I wouldn't- can anyone recommend another provider.

I'm with Virgin and they are a nightmare.:eek:

Ypaymore

The_Wink wrote: »

Virgin - :rotfl:

I wouldn't- can anyone recommend another provider.

I'm with Virgin and they are a nightmare.:eek:

Your on Virgin (Non Cable) apparently according to the comments in your other post. This thread is about cable bb.:D