Monthly charge £25 actual bill £100 - help needed

Fobbald

Hi
My friend was lent a phone with a Vodaphone contract which is about 6 months old. She is responsible for paying £25 a month for approx 300 minutes and either 50 texts. However she is a massive texter and this month the bill was £100.

Can you change the priceplan mid way through? Will they start the contract length again if you change it or can you buy a bundle of texts so that they are cheaper. Any help for her would be gratefully received as she was a bit shocked to receive a bill for £100 and there must be a cheaper way of getting more texts from Vodaphone.

Thanks for any help you can give.

Stephb1986_2

Hi she can add a text bundle for extra money

http://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?_nfpb=true&_pageLabel=template10&pageID=PPP_0005

i think you can add them on any time during the contract.

Hope this helps your friend

Best wishes
Stephb

Penniless_Wonder

of course you can add to your price plan, they want you to as it means a guaranteed increase in income. call customer services and they'll gladly do it.

jeppy

Why not check out this page it may be of help:

http://www.moneysavingexpert.com/phones/free-text-messages

I received my daughters bill after her break up with her boyfriend I had an extra £90+ to pay on top of my usual DD, I was horrified!!