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Bank Account Problems . HELP!

Charlie6 · 2015-11-02 21:54:12

Hi all, I am furious with my current bank, Nationwide, as they have 'accidently' frozen my account for the fourth time in a year. Crucially this nearly resulted in me very nearly losing my house, as I was unable to pay the deposit on my as it was frozen. Embarassingly, I went to pay for something today but again it didn't…

Comments

Archi_Bald Posts: 9,681 Forumite

3 November 2015 at 10:43PM

You complain to Nationwide.

If they don't resolve your complaint to your satisfaction within 8 weeks, you can escalate the complaint to the FOS.

http://www.nationwide.co.uk/support/contact-us/make-a-complaint

You can independently apply for a new current account somewhere else. It's worth checking your credit file before you do - https://www.noddle.co.uk/ lets you do that for free.

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