Barclays telephone banking -terrible !

peter999

Is it normally this bad !!??

roosterpotatoes

It was on the news earlier that they are having problems.

I suspect it is purely the volume of customers calling to complain or get an explanation from CS - my brother attempted to make a transaction three times as it kept declining and the bank have taken payment three times so be careful

I hope the problem is rectified soon

peter999

roosterpotatoes wrote: »

It was on the news earlier that they are having problems.

I suspect it is purely the volume of customers calling to complain or get an explanation from CS - my brother attempted to make a transaction three times as it kept declining and the bank have taken payment three times so be careful

I hope the problem is rectified soon

This is over past 2 months since I started using it.

Paul_1977

What is the problem with it?

No_6

Why use tel-banking, when you have the internet ?


6

agrinnall

peter999 wrote: »

Is it normally this bad !!??

Perhaps you could quantify just how bad you think it is, because from this vague question we have no idea.

System

Is Vicky Pollard still working there?
I know I spoke to her last time I phoned Barclays telephone banking

pmduk

Only if she's moved to India!