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Sky Connect In My Area For £5, I Have To Pay £17
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spurs_nut
Posts: 329 Forumite
Hi,
In June, I noticed that the sky connect package was only £5 a month as the exchange in my area was due to be unbundled. I was moving into my new property soon so I thought great I will sign up with sky.
however, by the time I moved in the connect had gone back up to £17. I thought I would go with them anyway in the hope that it wouldn't be long before the sky mid package would be available.
Last week I decided to have a check on the sky broadband checker and it now says that connect is available in my area for £5 again. But when I phoned customer support they said that I will have to pay £17 until my exchange is unbundled while all the new customers in my area get to pay £5
In June, I noticed that the sky connect package was only £5 a month as the exchange in my area was due to be unbundled. I was moving into my new property soon so I thought great I will sign up with sky.
however, by the time I moved in the connect had gone back up to £17. I thought I would go with them anyway in the hope that it wouldn't be long before the sky mid package would be available.
Last week I decided to have a check on the sky broadband checker and it now says that connect is available in my area for £5 again. But when I phoned customer support they said that I will have to pay £17 until my exchange is unbundled while all the new customers in my area get to pay £5
0
Comments
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Good things come to those who wait
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Yeah, thanks for that!
Most helpful0 -
Is your exchange unbundled according to www.samknows.com ?
Did Sky say they would reduce your fee to £5 once it was unbundled?0
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