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Chased for a debt that previous owners settled: updated post 35

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Comments

  • chappers
    chappers Posts: 2,988 Forumite
    To be honest I think this is quite straight forward and there appears to be a paper trail and timeline to confirm that the debt collectors/bailiffs were appointed in error.
    This error lies squarely at the feet of whoever appointed them and is therefore their responsibility.
    As someone else said it is possible that these fees could get incorporated into the management accounts and recharged to the leaseholders, it would then be a case of disputing these as unfair charges.
  • silvercar
    silvercar Posts: 49,915 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    chappers wrote: »
    To be honest I think this is quite straight forward and there appears to be a paper trail and timeline to confirm that the debt collectors/bailiffs were appointed in error.
    This error lies squarely at the feet of whoever appointed them and is therefore their responsibility.

    t seems that my solicitor obtained a zero balance account from the freeholder's management just after completion as expected, but this wasn't acted upon and the same people sent the supposed overdrawn account to debt collectors. So the debt collectors are actually expecting £325 ie £200 fees plus the ground rent of £125. My solicitor has now written a final letter to them telling them to correspond directly with me from now on. I was unwilling to pay £200 - I'm certainly not paying £325!
    As someone else said it is possible that these fees could get incorporated into the management accounts and recharged to the leaseholders, it would then be a case of disputing these as unfair charges.

    Over a 400 properties on this development, I can't see anyone pursuing over 50p each! In fact this management mob add random charges of eg 94p to each ground rent and no-one has the energy to object.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • If the freeholders management are that inept in this instance - then what else are they likely to muck up?

    Looks like they need an eye kept on them generally - and see whether they can be changed for someone more efficient.
  • silvercar
    silvercar Posts: 49,915 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    silvercar wrote: »
    t seems that my solicitor obtained a zero balance account from the freeholder's management just after completion as expected, but this wasn't acted upon and the same people sent the supposed overdrawn account to debt collectors. So the debt collectors are actually expecting £325 ie £200 fees plus the ground rent of £125. My solicitor has now written a final letter to them telling them to correspond directly with me from now on. I was unwilling to pay £200 - I'm certainly not paying £325!

    An update:

    I asked my solicitor to send me the zero balance statement. I see that it is for the same numbered flat but in the next block. So basically the payment made by vendor's solicitor was attached to the account of the wrong property!

    Not spotted by the management company, the vendor's solicitor or my solicitor. Who should pay the costs of this error?
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    silvercar wrote: »
    Not spotted by the management company, the vendor's solicitor or my solicitor. Who should pay the costs of this error?

    Up to the management company to apply their incoming payments to the correct account, I would say.
  • xHannahx
    xHannahx Posts: 614 Forumite
    davidmcn wrote: »
    Up to the management company to apply their incoming payments to the correct account, I would say.

    Or the solicitor making the payment to use the correct reference?

    Certainly either the solicitor who made payment or the management company have made the error.
  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    What costs should there be to sorting it out?
    Just admin costs.
    Since they made the mistakes they can all agree to sort it out for free.
    Changing the world, one sarcastic comment at a time.
  • silvercar wrote: »
    An update:

    I asked my solicitor to send me the zero balance statement. I see that it is for the same numbered flat but in the next block. So basically the payment made by vendor's solicitor was attached to the account of the wrong property!

    Not spotted by the management company, the vendor's solicitor or my solicitor. Who should pay the costs of this error?

    Surely the management company should just amend their accounts and just delete the figures on the computer screen of that flats accounts and add them onto the computer screen of your flats accounts.

    That's that - with the flash of a keyboard = those fees dealt with.

    Then there's the question of the bailiffs fees - and the management company were the ones who made the error in the first place - so its up to them to cover the cost of it. (Though its perfectly true that both solicitors should have spotted this - so how come they didn't?). The one at fault in the first place covers the cost - hence its the management company.
  • silvercar
    silvercar Posts: 49,915 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    stator wrote: »
    What costs should there be to sorting it out?
    Just admin costs.
    Since they made the mistakes they can all agree to sort it out for free.

    The cost of the debt collectors. The ground rent was in arrears until completion, when the balance owed was cleared from the proceeds of the sale.
    Surely the management company should just amend their accounts and just delete the figures on the computer screen of that flats accounts and add them onto the computer screen of your flats accounts.

    That's that - with the flash of a keyboard = those fees dealt with.

    Then there's the question of the bailiffs fees - and the management company were the ones who made the error in the first place - so its up to them to cover the cost of it. (Though its perfectly true that both solicitors should have spotted this - so how come they didn't?). The one at fault in the first place covers the cost - hence its the management company.

    Yes it is the debt collection fees that are currently noted against my property.

    This management company have a reputation according to my solicitor.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • TBagpuss
    TBagpuss Posts: 11,237 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    well, if your solicitors had the zero balance and sdidn't notice that the address was wrong, and didn't send you a copy of the account at the time, then I would say that you complain to them about their failure to either check it, or send it to you to check.

    They can then, if they wish, pursue the vendor's solicitor for paying the wrong account.

    If your solicitor did send you the account at the time and you also failed to notice the incorrect address then you have less chance of making a sucessful complaint.
    All posts are my personal opinion, not formal advice Always get proper, professional advice (particularly about anything legal!)
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